Division: Operations
Reference No: 5659
Location: Durban, Kwazulu-Natal, ZA
Employment Type: Fixed Term Contract
Disability (EE targeted role): Yes
T.A.S.K Grade: 06
Job Posting Salary: R244,732.00
Job Posting End Date: 20 May 2025
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job:
The Administrative Assistant: Legal Costs Validation will ensure that received bills/files are allocated on the legal cost system for officers to assess and mark them for payment requisition and general administration of legal costs.
Key Performance Areas
- Perform Office Administration
- Pre-screening of files and bills to ensure that they belong to the correct branch of the RAF.
- Updating the information on the files to correlate with the claim system in respect of claim numbers, link numbers, claimants, and attorneys’ details.
- Stamp, sort, and separate fee analysis from taxations and block settlements.
- Identify whether the bill is a High Court merits or quantum and/or both merits and quantum.
- Identify if the bill belongs to another region.
- Scan, email, and prepare matters for other regions to be delivered to the relevant region.
- Update the status and allocation of files on the claims viewing system.
- Maintain accurate records of files where legal cost payments are to be requested.
- Keep records of movements of all files.
- Request and/or uplift files, file documents.
- Handle internal queries: list of outstanding payments from the CEO.
- Retrieve bills from finance to verify information.
- Attend to telephone queries from officers in court to verify information urgently in the system.
- Handle external queries: receive calls from attorneys to check payments.
- Consult with Assessors/Attorneys.
- Contact or email attorneys requesting correct claim numbers, identity numbers, court orders, power of attorney, and termination of mandates.
Perform validation of allocated bills
- Validation: check if the bill corresponds with attorneys, correct claim numbers.
- Check previous payments.
- Verify if the offer was loaded on the legal cost system.
- Allocate files/bills of costs on the legal cost system within a specific timeframe.
Perform Batching and Indexing
- Print payment histories, record all bills manually daily before submitting them for approval.
- Receive payment reports and submit payments to finance within a specific timeframe.
Provide Reports As and When Required
- Maintain daily activity stats on allocated work and work to be assessed.
- Submit daily and monthly reports as requested by management.
Qualifications and Experience
- NQF 4 (Matric or Grade 12) qualification.
- Relevant 1-year experience in Claims, Litigation, Summons, Administration, Registration, or Data capturing.
Behavioral Competencies
- Personal Mastery
- Emotional Wisdom
- Ethics and Governance
- Customer Orientation and Customer Focus
Technical Competencies
- Proficiency in English and one other official language
- Good communication skills and telephone etiquette
- Computer literacy
- Interpersonal relations
- Good organizational, administrative, and time management skills
- Team player
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer. Successful candidates are required to structure their packages to suit their needs.”
The Road Accident Fund supports employment equity principles, and preference will be given to People with Disabilities.
Applicants not contacted within six weeks of the closing date may consider their applications unsuccessful.
Security vetting will be conducted on all prospective employees.
Applicants must evaluate foreign qualifications through SAQA and provide proof of evaluation.