E-Commerce Operations & Order Admin

Deli Stationery South Africa; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading stationery wholesaler in Johannesburg is looking for an e-Commerce Sales Administrator. This full-time entry-level role involves capturing orders on SAP, managing returns, and ensuring customer satisfaction. Candidates should have at least 2 years of experience in e-commerce or customer service and be proficient in Microsoft Office. Join our team to streamline e-commerce operations and enhance product delivery.

Qualifications

• Minimum 2 years' experience in e-commerce, online sales administration, or customer service.
• Proficient in Microsoft Office Suite and e-commerce platforms.
• Strong administrative, organisational, and communication skills.

Responsibilities

• Capture orders on SAP and confirm orders on channels' platforms.
• Ensure accurate entry of order information based on purchased orders.
• Create return notes on SAP and follow-up on return orders.
• Notify customers of order progress and assist with daily operations.

Skills

Communication skills

Attention to detail

Administrative skills

Organizational skills

Multitasking ability

Education

Grade 12 (Matric)

Diploma or Degree in Business, Marketing, or related field

Tools

SAP

Microsoft Office Suite

E-commerce platforms

Job description

A leading stationery wholesaler in Johannesburg is looking for an e-Commerce Sales Administrator. This full-time entry-level role involves capturing orders on SAP, managing returns, and ensuring customer satisfaction. Candidates should have at least 2 years of experience in e-commerce or customer service and be proficient in Microsoft Office. Join our team to streamline e-commerce operations and enhance product delivery.