E-commerce Manager (Remote, South Africa) 11182025

HireHawk; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking an E-commerce Manager to oversee site operations and boost performance for a health and wellness brand. This remote role requires 3-5 years of experience in e-commerce management, ideally within Shopify, along with a strong analytical mindset and excellent communication skills. The candidate will be responsible for conversion optimization and performance analysis. Compensation ranges from $1,200 to $1,800 per month based on experience and performance.

Benefits

Competitive monthly pay

Access to perk marketplace

Option to withdraw up to 50% of approved earnings

18 days of paid time off annually

Qualifications

• 3–5 years of experience in e-commerce management, ideally within Shopify-based DTC environments.
• Proven track record of improving site performance through conversion optimization.
• Strong understanding of Shopify and website merchandising principles.

Responsibilities

• Manage daily website operations, including product uploads and pricing updates.
• Own website performance metrics, ensuring accountability for funnel performance.
• Analyze site performance using analytics tools to identify improvement opportunities.

Skills

E-commerce management

Data-driven decision-making

Conversion optimization

Analytical skills

Excellent communication skills

Fluency in English

Tools

Shopify

Google Analytics

Hotjar

Klaviyo

Job description

Job Title: E-commerce Manager

Employment Type: Full-Time Contractor
Workplace: Remote
Schedule: Monday–Friday, PST hours
Compensation: USD $1,200 – $1,800 / month (DOE)

About HireHawk

At HireHawk, we connect exceptional global talent with innovative U.S. companies. We specialize in identifying professionals who combine expertise, accountability, and drive—empowering them to make an immediate impact from day one.

About the Opportunity

Our client, is a pioneering e-commerce brand in the health and wellness space, redefining innovation through inclusive, design-driven products. The company is seeking a results-oriented E-commerce Manager to oversee site operations, performance, and conversion optimization for their Shopify-based online store.

This role is ideal for a mid to senior-level e-commerce professional who thrives on analytics, user experience, and continuous optimization to drive measurable business growth.

Responsibilities

• Manage and execute daily website operations, including product uploads, pricing updates, promotions, and landing page optimization.
• Own key website performance metrics, such as conversion rate, revenue per session, and average order value, ensuring accountability for overall funnel performance.
• Monitor and analyze site performance using analytics tools (e.g., Google Analytics, Shopify Analytics, Hotjar) to identify improvement opportunities.
• Collaborate with Marketing and Creative teams to develop product launches, homepage refreshes, and merchandising strategies that align with seasonal campaigns.
• Implement A/B testing, SEO best practices, and UX enhancements to optimize conversion and retention.
• Partner with the VP of Marketing to translate business goals into actionable website initiatives.
• Provide weekly performance reports and actionable insights to inform marketing and sales strategies.
• Ensure smooth execution of all digital campaigns and promotional activations across the site.

Requirements

• 3–5 years of experience in e-commerce management, ideally within Shopify-based DTC environments.
• Proven track record of improving site performance through conversion optimization and data-driven decision-making.
• Strong understanding of Shopify, Google Analytics, and website merchandising principles.
• Experience managing digital assets, promotions, and content updates in alignment with marketing campaigns.
• Highly analytical, organized, and able to work independently with minimal supervision.
• Excellent communication skills and fluency in English (written and spoken).Availability to work full-time, Monday to Friday, PST hours.

Preferred Experience

• Experience in consumer product or beauty/wellness e-commerce.
• Familiarity with tools like Klaviyo, GA4, Looker Studio, or similar.
• Understanding of UX/UI best practices and performance tracking frameworks.

Benefits

• Monthly pay: USD $1,200 – $1,800 (based on experience and performance).
• Paid on time in your local currency.
• Access to a $200K+ perk marketplace with discounts on 150+ services.
• Option to withdraw up to 50% of approved earnings before payday.
• 18 days of paid time off annually after 90 days of active service.