E-Commerce Manager (Remote, South Africa) 11182025

Hirehawk; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading e-commerce brand is seeking an experienced E-commerce Manager to oversee site operations and optimize conversion for their Shopify store. The ideal candidate will have 3–5 years of experience in e-commerce management with a strong understanding of data-driven decision-making and user experience. This remote full-time role requires collaboration with marketing teams and accountability for performance metrics. Attractive benefits include competitive pay, paid time off, and access to a perks marketplace.

Benefits

Competitive monthly pay

Paid time off

Access to a perks marketplace

Qualifications

• 3–5 years of experience in e-commerce management, ideally with Shopify.
• Proven track record in conversion optimization and performance improvement.
• Strong understanding of digital marketing principles and tools.

Responsibilities

• Manage daily website operations including product updates and promotions.
• Monitor site performance using analytics tools to identify improvements.
• Collaborate with teams on product launches and marketing strategies.

Skills

E-commerce management

Data-driven decision-making

Shopify platform expertise

Analytical skills

Communication skills

SEO knowledge

Tools

Google Analytics

Shopify Analytics

Hotjar

Klaviyo

Job description

Job Title: E-commerce Manager

Employment Type: Full-Time Contractor

Workplace: Remote

Schedule: Monday–Friday, PST hours

Compensation: USD $1, – $1, / month (DOE)

About HireHawk

At HireHawk, we connect exceptional global talent with innovative U.S. companies.

We specialize in identifying professionals who combine expertise, accountability, and drive—empowering them to make an immediate impact from day one.

About the Opportunity

Our client, is a pioneering e-commerce brand in the health and wellness space, redefining innovation through inclusive, design-driven products.

The company is seeking a results-oriented E-commerce Manager to oversee site operations, performance, and conversion optimization for their Shopify-based online store.

This role is ideal for a mid to senior-level e-commerce professional who thrives on analytics, user experience, and continuous optimization to drive measurable business growth.

Responsibilities

• Manage and execute daily website operations, including product uploads, pricing updates, promotions, and landing page optimization.
• Own key website performance metrics, such as conversion rate, revenue per session, and average order value, ensuring accountability for overall funnel performance.
• Monitor and analyze site performance using analytics tools (e.g., Google Analytics, Shopify Analytics, Hotjar) to identify improvement opportunities.
• Collaborate with Marketing and Creative teams to develop product launches, homepage refreshes, and merchandising strategies that align with seasonal campaigns.
• Implement A/B testing, SEO best practices, and UX enhancements to optimize conversion and retention.
• Partner with the VP of Marketing to translate business goals into actionable website initiatives.
• Provide weekly performance reports and actionable insights to inform marketing and sales strategies.
• Ensure smooth execution of all digital campaigns and promotional activations across the site.

Requirements

• 3–5 years of experience in e-commerce management, ideally within Shopify-based DTC environments.
• Proven track record of improving site performance through conversion optimization and data-driven decision-making.
• Strong understanding of Shopify, Google Analytics, and website merchandising principles.
• Experience managing digital assets, promotions, and content updates in alignment with marketing campaigns.
• Highly analytical, organized, and able to work independently with minimal supervision.
• Excellent communication skills and fluency in English (written and spoken).
• Availability to work full-time, Monday to Friday, PST hours.

Preferred Experience

• Experience in consumer product or beauty / wellness e-commerce.
• Familiarity with tools like Klaviyo, GA4, Looker Studio, or similar.
• Understanding of UX / UI best practices and performance tracking frameworks.

Benefits

• Monthly pay: USD $1, – $1, (based on experience and performance).
• Paid on time in your local currency.
• Access to a $K+ perk marketplace with discounts on + services.
• Option to withdraw up to 50% of approved earnings before payday.
• 18 days of paid time off annually after 90 days of active service.