Dynamics 365 - CRM - Functional Consultant

Sana Commerce; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading SaaS company in Cape Town is seeking a Dynamics 365 / Power Platform consultant. In this role, you will customize, configure, and implement Dynamics 365 solutions, ensuring optimal use of its features while collaborating with stakeholders. The ideal candidate has strong technical skills in Dynamics, proven consultancy experience, and excellent communication abilities. The position offers hybrid work flexibility and opportunities for career growth.

Benefits

Structured onboarding and mentorship

Career growth opportunities

Hybrid flexibility

Qualifications

• Proven experience as a Dynamics 365 / Power Platform consultant with senior-level responsibilities.
• Extensive knowledge of Dynamics 365 modules, including CRM, Sales, and Business Central.
• Strong skills in customization and configuration via standard features.

Responsibilities

• Lead customization and configuration of Dynamics 365 entities and apps.
• Develop and implement automated workflows using Power Automate.
• Conduct business analysis and gather complex requirements.

Skills

Dynamics 365 customization

Power Platform development

Business analysis

Effective communication

Stakeholder management

Education

Relevant certifications in Dynamics 365

Tools

Power Apps

Power Automate

JavaScript

C#

.NET

Job description

Company Description

What started in 2007 with a pizza and a plan has grown into a fast-moving SaaS company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce.

Our mission is simple: help businesses build stronger relationships through seamless digital commerce.

Job Description

What you’ll be doing:

In this role you’ll be part of the business applications team, a small global team consisting of product owners, functional and technical consultants and data engineers with a hands‑on attitude. Working with stakeholders throughout the company, we are responsible for the implementation, on-going development and maintenance of our internal application landscape of which Dynamics is the core.

Over the next 1-2 years we will be implementing a number of additional modules or related applications, such as Business Central, Marketing, Project Operations and Customer Service, in which you could play a key role.

• Lead the customization and configuration of Dynamics 365 entities, forms, and views.
• Develop advanced canvas apps, model‑driven apps, and portal apps using Power Apps.
• Design and implement complex automated workflows using Power Automate.
• Provide extensive knowledge and experience with Dynamics 365 modules, ensuring optimal implementation and utilization ofCRM , Sales, and Business Central. functionalities.
• Conduct in‑depth business analysis, gather complex requirements, and translate them into comprehensive technical specifications.
• Design and implement end‑to‑end solutions based on client needs, adhering to best practices in solution architecture.
• Effectively communicate with stakeholders, translating technical concepts into understandable terms for non‑technical stakeholders and vice versa.
• Collaborate with cross‑functional teams and provide leadership within a team environment.
• Manage and navigate relationships with key stakeholders, providing strategic guidance based on technical and functional expertise.
• Will be a plus but not necessary:Utilize expertise in (one or more): JavaScript, C# and .NET development for customizing or adding to standard functionality through plug‑ins or custom workflow activities, along with advanced skills in JavaScript and TypeScript for form‑ and event handling.

What you’ll bring:

• Proven experience as a Dynamics 365 / Power Platform functional or technical consultancy, with a good mix of senior‑level responsibilities like solution architecture and design and more practical implementation and configuration efforts.
• Extensive knowledge and experience with implementation, configuration and maintenance Dynamics 365 modules, includingCRM , Sales, and Business Central.
• Strong technical skills in Dynamics 365 customization and configuration via standard features (workflows / cloud flows etc.), Power Apps development, Power Automate, optionally some experience in writing JavaScript formhandlers is a bonus.
• Excellent business analysis and solution design skills.
• Effective communication and stakeholder management skills.
• Relevant certifications in Dynamics 365.

Why you’ll love working here

• Impact from day one – Join a scale‑up where your ideas shape how global businesses operate online.
• Continuous learning – Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture.
• Hybrid flexibility – Work from our office 3 days per week and from home 2 days.
• Career growth – Expand your technical and leadership scope in a company built for long‑term success.

Our values

• Champions of Our League –We deliver lasting success, balancing quick wins and long‑term value
• Supercharge Our Customers –We’re revolutionizing B2B commerce together, helping our customers to lead and succeed.
• Determined to Grow –We embrace challenges, growing and raising the bar for ourselves and our industry.
• Bold Together –We dare to be bold because we have each other’s back.

Ready to build reliability that scales?

Apply now and help shape the foundation of our next‑generation SaaS platform.

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