Donor Care Specialist - Blood Drive & Patient Support

South African National Blood Service; Krugersdorp; On-site; ZAR 360,000 - 520,000; Full time

Job summary

South African National Blood Service seeks an experienced nursing professional to supervise donor care and blood drive operations. You will ensure donor safety, accurate documentation, and adherence to SOPs while coordinating with the Clinic Supervisor.

The role requires a nursing qualification, a valid driver’s license, and at least two years of professional nursing experience, with a focus on safety and donor relations within SA regulations.

Qualifications

• Diploma or degree in General Nursing Sciences.
• Code B or EB Manual driver’s license.
• Minimum 2 years Registered Professional Nursing experience.
• Knowledge of SANBS policies and Procedures.
• Standards of Practice for Blood transfusion in SA.

Responsibilities

• Manage cost per unit for whole blood and specialised collections within targets by determining and loading consumables.
• Maintain and validate equipment to ensure repairs are done timely.
• Report changes in consumable usage and stock discrepancies to Clinic Supervisor.
• Manage stakeholder relations at the blood drive or donor centre and greet donors.
• Assist donors with registration, reading pamphlets, and completing donor forms.
• Address and report complaints to the in-charge by end of shift; understand customer needs.
• Assist with donor collection setup, documentation, and preliminary donor assessment per SOP.
• Provide post-donation care and education; manage emergencies (First Aid/CPR) when needed.
• Perform Clinic Supervisor duties as required; participate in staff meetings and training needs analysis.
• Maintain files and ensure policies and procedures are applied; manage medical waste and safety per SOP.

Education

Diploma / Degree in General Nursing Sciences

Code B or EB Manual driver’s license

2 years Registered Professional Nursing experience

Job description

South African National Blood Service seeks an experienced nursing professional to supervise donor care and blood drive operations. You will ensure donor safety, accurate documentation, and adherence to SOPs while coordinating with the Clinic Supervisor.

The role requires a nursing qualification, a valid driver’s license, and at least two years of professional nursing experience, with a focus on safety and donor relations within SA regulations.