Documentation Coordinator

Westfalia Fruit; Tzaneen; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading multinational fruit supplier in Tzaneen, Limpopo is seeking a qualified Documentation Coordinator. This role involves managing documentation processes for export, ensuring compliance, and providing administrative support. Candidates should have a degree or diploma in International Trade or Supply Chain Management and 2-3 years of experience in the fruit industry, particularly in export documentation. The role also requires strong attention to detail, communication skills, and proficiency in Excel. A competitive remuneration package is offered.

Benefits

Provident fund

Insured benefits

Medical aid

Annual bonus option

Qualifications

• 2–3 years experience in the fruit industry.
• Experience of Account Management.
• Knowledge of Palbroker / Paltrack.
• Understanding Freight Forwarding and Customs Clearance Processes.

Responsibilities

• Manage and communicate all documentation required for customs.
• Assist customers with document-related queries.
• Oversee documentation processes across African regions.
• Reconcile mates' files and seal summaries.

Skills

Attention to detail

Analytical ability

Strong communication skills

Computer literacy (Excel)

Understanding of export documentation

Education

Matric

Degree or National Diploma in International Trade or Supply Chain Management

Tools

Palbroker

Paltrack

Job description

Overview

Westfalia Fruit, a leading multinational supplier of fresh fruit and related value‑added products to global markets. Through our vertically‑integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce – 365 days a year & across the globe.

With the largest avocado‑growing footprint in the world, we are recognised as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.

Role Overview

Westfalia Marketing in Tzaneen, Limpopo has a vacancy for a suitably qualified and experienced Documentation Coordinator.

Purpose of the role

Reporting to Export Sales Manager, the incumbent will contribute to making Westfalia Marketing successful in a high‑performance and driven environment through successfully executing the business strategy to channel fruit into the export market, following the best practices of our Export Logistics cold chain. This position will be dedicated to overseeing and managing all documentation processes across the African regions. The role will also establish a centralized documentation structure that ensures alignment, compliance, and accuracy across all markets while adhering to the same standards and procedures currently implemented in South Africa.

Key Responsibilities

• Manage, process and communicate all Documentation required for customs, F&C and customer releases at destinations
• Oversee all Documentation and assist customers with document‑related queries or any changes in shipments
• Manage and keep good relationships and information flow between F&C, Cold stores and Cargo produce
• Account Management (Export Sales Manager and Customer perspective)
• Assist with Documentation Administration
• Importing and linking containers on Palbroker and ensure accuracy of data
• Reconcile mates' files and seal summaries between Packhouse, Coldstore
• Providing support to internal and external departments to streamline operations and minimise charges
• Assist with Managing digital projects such as Cargo Production

Education

• Matric
• Degree or National Diploma in International Trade or Supply Chain Management
• Valid driver's licence

Experience

• 2–3 years experience in the fruit industry, with insight into export documentation
• Experience of Account Management
• Knowledge of Palbroker / Paltrack
• Experience with Export Documentation Processes
• Understanding Freight Forwarding and Customs Clearance Processes
• Cross Border Documentation process
• Computer literate with strong working knowledge of Excel (Pivot tables, V‑lookups, etc.)

Behavioural Competencies

• High level of commitment to accuracy and quality
• Attention to detail and analytical ability
• Initiative, energy, and drive
• Service‑oriented individuals that can work under pressure
• High level of integrity
• Able to work without supervision
• Willing to work overtime when required
• Excellent communication skills
• Strong commercial acumen and understanding of how commercial excellence drives performance

Benefits

The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus.

Closing

Closing date for applications will be the 19 November 2025. If you do not receive correspondence by the 19 December 2025, please regard your application as being unsuccessful.