District Manager Sales & After Sales- North Region- JHB

Toyota SA; Sandton; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading automotive company is seeking a candidate for its Dealer Operations Department in Sandton. The role involves regular engagement with dealerships and ensuring high standards of customer experience and profitable dealership management. Candidates should have an NQF Level 6 qualification in Marketing and relevant experience in a dealer business environment. Strong communication, negotiation, and basic financial skills are required.

Qualifications

• Experience in marketing, sales and dealer business environment.
• Good verbal and written skills.
• Basic financial skills.

Responsibilities

• Visit and engage with dealerships regularly.
• Ensure adherence to franchise standards.
• Optimize customer experience at dealer level.

Skills

Communication and negotiation skills

Customer Handling Skills

Financial Skills

Product knowledge

PC Literacy (MS Office, SAP)

Education

NQF Level 6 qualification in Marketing or equivalent

Job description

A vacancy exists in the Dealer Operations Department, which forms part of the Sales & Dealer Network Division and is based in Johannesburg. This position reports to the Regional Sales and After Sales Managers in the North Region.

KEY PERFORMANCE AREAS

• Physical visitations/engagement with dealerships on a regular/needs basis
• Adherence to all franchise standards at dealer level
• Optimise Customer Experience at dealer level
• Profitable dealership management
• Implementation and maintenance of operational guidelines at dealer level
• Implementation and maintenance of minimum environmental standards at dealer level
• Management of all departmental targets, New/Used/Parts/Service CPUS
• Management of dealer market share in line with TSAM’s share objectives
• Management of Toyota Development Programs.

QUALIFICATIONS AND EXPERIENCE REQUIRED

• NQF Level 6 - (360 credits) qualification in Marketing or equivalent
• Experience / exposure in marketing, sales and dealer business environment
• PC Literacy (MS Office package - advanced, SAP, e-Toyota)
• Excellent communication and negotiation skills (Verbal and written)
• Good verbal and writing skills
• Basic Financial Skills
• Customer Handling Skills
• Product and general automotive business knowledge
• Automotive Technical background would be an advantage.

COMPETENCIES

• Accurate Information gathering and analysis
• Awareness and commitment to our mission
• Awareness of situations and decisiveness
• Communication and sharing of mid to long term plans
• Creation of innovation vision
• Establishing framework and systems for organisational review
• Feedback of evaluation and long-term development of others
• Strategic review of work methods
• Negotiation and good communication
• Relationship building

THIS APPOINTMENT WILL MADE IN LINE WITH THE COMPANY’S EMPLOYMENT EQUITY POLICY.