Dispensary Support - Middelburg

Dis-Chem Pharmacies Limited; Middelburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Dis-Chem Pharmacies Limited in Mpumalanga is seeking a Dispensary Support staff member who has completed the required proficiency test and is registered or eligible to register with the Pharmacy Council as a learner basic assistant. The role focuses on assisting pharmacists, handling Schedule 1 medicines, stock control and patient service.

You will work under direct supervision, ensure accurate picking, labeling, and medication checks, support call centre scripts, and contribute to a compliant,

Qualifications

• Must have completed a proficiency test approving registration with the Pharmacy Council (SAPC) as a learner basic assistant.
• Grade 12 with Pure Mathematics 50%, Life Science and/or Physical Science with average 50%.

Responsibilities

• Sell Schedule 1 medicines or scheduled substances.
• Assist with compounding/ preparation of non-sterile medicines according to SOPs.
• Assist with unpacking, merchandising, stock control and shelf cleanliness.
• Follow up with patients regarding script tracking and appointments.
• Assist with call centre scripts and patient service calls.
• Provide information to promote health and assist with scheme authorisation of chronic, HIV/AIDS, and oncology medications.
• Receive stock and report stock errors to the dispensary manager.

Skills

English + 2nd language

Time management

Communication skills

Attention to detail

Customer service

Professional conduct

Team player

Education

Matric / Grade 12

Proficiency test for SAPC registration

Tools

SAP

Unisolv

E-Scripting

Job description

Minimum Requirements…

Essential:

• Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50%

Job Specification…

Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.

A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

• The sale of Schedule 1 medicines or scheduled substances.
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
• Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
• Any other duties assigned to them by the Dispensary Manager.
• Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
• Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Assist with call centre scripts and patient service telephone calls.
• Provide information to individuals in order to promote health.
• Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Receive dispensary stock in accordance with the SOP set out by the company.

Competencies

Essential:

• English and 2nd language – Read, write and speak.
• Time management, deadline driven, dealing with pressure, attention to detail.
• Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
• Computer, numerical skills.

Advantageous:

• Retail FMCG, Dis-Chem front shop experience and a good performance record.
• Drug and family planning and complementary medicine.
• 3rd
• Unisolv, SAP and E-Scripting.

Special conditions of employment:

• Proficiency test assessing capability to register with Pharmacy Council
• South African citizen
• MIE, clear criminal and credit

Remuneration and benefits:

• Market related salary

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.