Dispatcher

Anglo American / De Beers Group; Kathu; On-site; ZAR 350,000 - 500,000; Full time

Job summary

Anglo American / De Beers Group seeks a Dispatcher to coordinate in-shift mining activities, ensuring production targets, equipment availability, and accurate data across operations. You will enforce SHE standards, manage shift handovers, and monitor performance with trained systems.

The role emphasizes data integrity, timely reporting, and collaboration with maintenance and production teams to sustain peak performance in the Northern Cape operations.

Qualifications

• 3-5 years mining production experience.
• Understand equipment capabilities and limitations.
• Understand the mining lifecycle and its impact on performance.
• Understand operational stressors on production.
• Knowledge of safety practices and SHE standards.
• Familiarity with data capture and reporting processes.

Responsibilities

• Coordinate and monitor in-shift mining activities using established systems.
• Verify data accuracy, operator statuses, and reason codes for reliable reporting.
• Assist with maintenance handovers and equipment fuel level monitoring.
• Configure priorities and optimisation parameters to align with weekly schedules.
• Log events and distribute shift reports to stakeholders on time.

Skills

Mining production experience

Equipment knowledge

Mining lifecycle understanding

Operational stressor awareness

Safety awareness

Data integrity and reporting

Coordination and communication

Education

Grade 12 / N3 Technical

National Certificate: Mineral Production / IT (Systems Support)

National Diploma: Mining/Mechanical/Electrical Engineering

SA Drivers Licence

MS Office Suite Certificate

Blasting Certificate (Advantageous)

Tools

CAD mapping

GPS tracking

Automated routing

MMS software

FMS software

GIS software

Radio protocols

Safety management software

Job description

We have an exciting opportunity for Dispatcher. The purpose of this role is to coordinate and monitor in-shift mining activities through relevant systems to ensure optimal production performance, equipment availability, and accurate data integrity across operations.

We're the best in the industry.

You'll make us better.

Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to "re-imagine mining to improve people's lives", delivering the metals and minerals that make modern life possible - from mobile phones to medicines.

We produce high-grade iron ore, the key component in steel, widely used in construction and manufacturing across the world. Our activities include all aspects - exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Rosebank, Gauteng and a port operation in Saldanha Bay, Western Cape.

Job Description

As our Dispatcher, your responsibilities will include but are not limited to:

Safety, Health and Environment

• Apply and adhere to SHE procedures consistently in dispatch planning, daily operations, and all health and safety requirements.
• Verify readiness and promote good housekeeping by ensuring vehicles, equipment, and work areas meet SHE standards, creating a controlled risk environment for safe outputs.
• Identify, record, and elevate hazards by promptly reporting incidents, near misses, and non-compliance to supervisors, while maintaining accurate SHE records and corrective actions.
• Communicate SHE requirements effectively to drivers and contractors during dispatch instructions to reinforce safe practices.
• Support a culture of safety by encouraging compliance, awareness, and continuous improvement in SHE practices across dispatch activities.

Performance and Delivery

Production Coordination:

• Monitor equipment utilisation and track performance continuously to maximise availability and ensure machines remain operational throughout the shift.
• Manage in-shift mining production activities through established systems to maintain control, drive efficiency, and achieve peak performance targets.
• Execute efficient shift handovers by providing structured updates, transferring accurate information, and eliminating process inefficiencies.

Data Integrity and Systems Management:

• Verify operator-captured data and system event logs rigorously to maintain accuracy and uphold data integrity.
• Enter correct statuses and reason codes consistently, categorising events as production, delay, or down to ensure reliable reporting.
• Assign drills and loading tools to correct locations precisely and ensure material grades and drill blocks are loaded with accurate design files.
• Lock operators into the system and enforce proper use of production systems to guarantee compliance and standardised data capture.

Maintenance Coordination:

• Monitor equipment maintenance processes proactively to maximise availability and prevent unplanned downtime.
• Manage in-shift maintenance activities effectively to ensure optimal equipment availability in line with O4R standards.
• Execute maintenance handovers efficiently by transferring accurate information and reducing utilisation inefficiencies.
• Monitor and optimise equipment fuel levels using systems to sustain continuous operation and prevent interruptions.

Optimisation Algorithm Management:

• Assign and define priorities clearly in line with the weekly schedule to align production activities with strategic objectives.
• Lock and bar equipment according to production priorities to enforce discipline and prevent misallocation of resources.
• Configure optimisation parameters, including material blending, truck queueing, and shovel hanging, to maximise production performance.

Reporting:

• Log and report events and activities promptly to designated recipients to ensure transparency and accountability.
• Distribute shift reports accurately and on time to provide stakeholders with reliable operational insights.

This role is in the Mining (MIN) department on a band 7.8 (C4) reporting to the MIOC Coordinator.

Qualifications

• Grade 12 Certificate / N3 Technical
• National Certificate: Mineral Production / Information Technology (Systems Support), or relevant on NQF5.
• National Diploma: Mining Engineering/Mechanical or Electrical Engineering, or relevant on NQF6 (Preferred).
• SA Drivers Licence.
• MS Office Suite Certificate.
• Blasting Certificate (Advantageous).

Technical Knowledge

• 3-5 years of Mining production experience.
• Understand equipment capabilities and limitations.
• Understands the mining lifecycle, value chain and impact of mining activities on business and operational performance.
• Understand the impact of operational stressors.
• Understanding CAD system features such as mapping, GPS tracking, and automated routing.
• Knowledge of radio protocols and procedures.
• Basic understanding of GIS software to visualise and analyse spatial data.
• Knowledge of MMS software for tracking production data, equipment performance, and personnel locations.
• Understanding FMS software for tracking vehicle location, fuel consumption, and maintenance schedules.
• Knowledge of safety management software for tracking incident reports, safety inspections, and training records.

Additional Information

Who we are?

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine.

We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people's lives.

How we are committed to your safety

Nothing is more important to us than ensuring you return home safely after a day's work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we're also continually investing in new technologies - from drones to data analytics - that are helping to make mining safer.

Inclusion and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.