Dispatch Team Lead

Neptune; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African firm is seeking a Dispatch Team Lead to manage and coordinate dispatch operations in the warehouse. Responsibilities include ensuring accurate order fulfilment, maintaining compliance standards, and leading a dynamic dispatch team. Ideal candidates will have strong management and coordination skills, a focus on process improvement, and the ability to drive productivity. The role promises a vibrant office culture and exciting team events.

Benefits

Onsite Barista

Exciting Team Events

Teambuilding Activities

A Culture That Feels Like Family

A Top-Notch Office Space

Qualifications

• Experience in managing teams and dispatch operations.
• Strong understanding of stock movement and compliance standards.
• Ability to drive productivity improvements.

Responsibilities

• Manage and coordinate the dispatch function within the warehouse.
• Ensure accurate order fulfilment and timely courier handovers.
• Lead the dispatch team to achieve SLAs and maintain stock traceability.

Skills

Management

Coordination

Stock management

Order fulfilment

Process improvement

Job description

Hello Group is seeking to appoint a dedicated Dispatch Team Lead who is responsible for managing and coordinating the dispatch function within the warehouse, ensuring accurate order fulfilment, correct stock movement, and timely courier handovers. The role ensures that high-value and serialized stock (e.g., SIM cards, devices) is handled according to security and compliance standards (including RICA requirements). The role also leads the dispatch team, ensures adherence to SLAs, maintains stock traceability, and drives productivity and process improvements.

Hello Group i s a South African company with a bold mission : to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What Hello Group Offers

• Onsite Barista – Because life’s too short for bad coffee!
• Exciting Team Events – Work hard, play harder!
• Teambuilding Activities – Get to know your teammates beyond the screen!
• A Culture That Feels Like Family – No corporate robots here—just real people doing great things!
• A Top-Notch Office Space – Where inspiration meets innovation.

Our entities :

• Hello Paisa – Secure and affordable international money transfers & digital banking solutions.
• Hello Pay – Empowering individuals with financial solutions tailored to their needs.
• Q-Mart – Leading the way in wholesale and distribution for mobile and financial products.