Dispatch Coordinator

Exceed HR and Recruitment; Kraaifontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a Dispatch Coordinator in Kraaifontein, Cape Town. The successful candidate will organise deliveries, communicate with customers about orders, and ensure accurate documentation. Applicants should have a Grade 12 qualification and at least 5 years of dispatch experience. A valid forklift and driver’s license are essential for this role.

Qualifications

• 5+ years working experience in dispatch.
• Experience of driving a forklift.
• Reliable transport required.

Responsibilities

• Organise and communicate with bulk and local outsource deliveries.
• Communicate with customers regarding orders, ETA’s and late deliveries.
• Ensure documentation for transport and deliveries are completed.

Skills

Excellent communication skills

Proficient in Microsoft Office

Knowledge of ERP systems

Valid forklift license

Valid SA driver’s license

Education

Grade 12 or equivalent qualification

Tools

SAP

Job description

Dispatch Coordinator required inKraaifontein, Cape Town.

Duties and Responsibilities:

• Organise and communicate with bulk and local outsource deliveries.
• Communicate with customers regarding orders, ETA’s and late deliveries.
• Ensure documentation for transport and deliveries are completed, filed and sent for invoicing daily.
• Handle customer queries relating to dispatch.
• Communicate roadmap, directions and contact details with customers.
• Prepare vehicle routing for bulk and local deliveries.
• Prepare waybills for bulk and local outsource deliveries.
• Assist customers with collections and deliveries as required.
• Check stock to assist pickers and escalate discrepancies to Warehouse Supervisor.
• Organise and communicate with customers for the transportation of returns and credits.
• Support with picking, packing and stock counts as required.
• Participate in HSE activities, housekeeping and pro‑active reporting.
• Participate in operation excellence and continuous improvement activities.
• Assist with MIGO of incoming goods.

Requirements:

• Grade 12 or equivalent qualification
• 5+ years working experience in dispatch
• Excellent communication skills
• Valid forklift license with experience of driving
• Valid SA driver’s license and reliable transport
• Proficient in Microsoft Office and ERP systems
• SAP experience advantageous