Dispatch Clerk

Ayoba Pharm; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A pharmaceutical company in Gauteng is seeking a Dispatch Clerk to manage goods dispatch. Responsibilities include scheduling, record keeping, and customer service. The ideal candidate must have a high school diploma and a year of dispatch experience, along with the ability to lift 20kg. This role is full-time and requires in-person attendance.

Qualifications

• Required to communicate effectively with drivers and customers.
• Must have a year of experience in dispatch.
• Physical ability to lift up to 20kg.

Responsibilities

• Organize and schedule the movement of goods and personnel.
• Provide updates and resolve issues with stakeholders.
• Maintain accurate records of deliveries and shipments.
• Process customer orders and assign drivers.
• Handle inventory management and delivery returns.
• Ensure accuracy of dispatch-related documentation.
• Deliver excellent customer service.

Skills

Scheduling and Routing

Communication

Problem Solving

Customer Service

Record Keeping

Education

High School (matric)

Job description

Job Description

A Dispatch Clerk is responsible for managing the dispatch of goods, vehicles, or personnel to ensure efficient operations. They coordinate scheduling, maintain records, communicate with drivers, and ensure timely deliveries. This role often involves communicating with customers and other staff to resolve issues and provide updates.

Key Responsibilities

• Scheduling and Routing – Organizing and scheduling the movement of goods, vehicles, or personnel, often using software and technology.
• Communication – Communicating with drivers, customers, and other staff to provide updates, resolve issues, and ensure timely delivery.
• Record Keeping – Maintaining accurate records of deliveries, shipments, and other relevant information.
• Order Processing – Taking orders from customers, entering details into a system, and assigning drivers.
• Problem Solving – Addressing and resolving issues that may arise during the delivery process.
• Inventory Management – Verifying stock against picking slips, managing delivery returns, and preparing stock reports.
• Documentation – Ensuring all dispatch-related documents are accurate and complete.
• Customer Service – Providing excellent customer service to internal and external customers.
• Coordination – Coordinating with pharmacy staff, suppliers, and other logistics personnel.

Job Details

Job Type : Full‑time
Pay : From R
Work Location : In person

Application Questions

• This position requires you to work without your cellphone.

Are you able to work without your cellphone?
This position requires you to stand for 7 hours.
Are you able to stand for a 7 hour shift?
This position requires you to occasionally carry or lift up to a maximum of 20kg, are physically able to do so?
Which suburb of Centurion West do you live in currently?
If you do not live in Centurion West, do not apply for this job. Your shift will end at 21:00.
Do you have reliable transport to go home at this time of night?

Qualifications

Education : High School (matric) (Required)
Experience : Dispatch 1 year (Preferred)
Language : English and how good is your English?