Director Global Sales

Shangri-La Hotels and Resorts; Thaba Chweu Local Municipality; On-site; ZAR 500 000 - 600 000; Full time

Job summary

An international hotel chain is seeking a Director of Sales to maximize sales and revenue across French-speaking markets. The ideal candidate has a minimum of 5 years of experience in hotel sales and a proven track record in managing corporate accounts. Key responsibilities include assisting with annual strategy plans, overseeing market shows, and ensuring client satisfaction. Competitive benefits and personal growth opportunities are part of the offering.

Benefits

Competitive benefits

Structured learning pathways

Colleague stay/travel perks

Qualifications

• Minimum 5 years of experience in a similar sales role within French speaking markets.
• Strong ability in managing corporate accounts and relationships.
• Experience in dealing with MICE accounts and trade shows.

Responsibilities

• Assist in maximising sales and revenue goals across B2B travel segments.
• Produce the annual strategy plan and GSO Paris budget.
• Manage key corporate accounts and RFPs globally.
• Focus on securing maximum exposure for our hotels.
• Maintain and develop business from luxury travel agents.

Skills

Hotel sales experience

Problem-solving skills

Interpersonal skills

Administrative skills

Job description

About the job

Find Your Shangri-La in Shangri-La.

Shangri-La has been creating joyful moments through heartfelt hospitality since 1971 — and that spirit continues to guide us today. As we look ahead to new horizons, we invite you to be part of our growing Shangri-La family and make a meaningful impact on the world — through joy, shared purpose, and our Asian art of hosting.

About the role

As the Director of Sales you will assist in maximising sales, revenue and room night goals across all B2B travel segments for the group across the French, Benelux, Swiss (French speaking) and Spanish markets.

You will represent the company, ensuring that all dealings with clients and our hotels are conducted in a professional manner upholding the Shangri-La image.

Key responsibilities

• Work in co‑ordination with the AVP Global Sales (Europe) to produce the annual strategy plan and GSO Paris budget for French speaking source markets and Spain.
• Build a clear plan to achieve the agreed goals and objectives set out in the annual sales plan.
• Manage key corporate accounts, RFPs and respective TMC relationships with a global approach to account management, expanding our reach in order to grow market share.
• Focus on key MICE accounts to ensure maximum exposure is secured for our hotels at every opportunity, and handle group requests and follow‑ups with our hotel teams.
• Maintain and further develop business from luxury & leisure travel agents and agency partners to achieve or exceed targeted revenue goals.
• Plan and execute our participation at market related trade shows, exhibitions, and sales missions.

About you

You should be an experienced hotel salesperson (minimum 5+ years experience in a similar role) currently working within French speaking source markets. You should be good at problem solving, and administrative and interpersonal skills are a must.

Why join us

• A workplace that values your passion and supports self‑realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programmes, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. (Click here to learn more about our Data Protection statements.)

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.