Direct Sales Agent

Tracker Connect; Randburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading IT solutions provider in Randburg is seeking a Direct Sales Agent. Responsibilities include upselling products, meeting sales quotas, and maintaining customer relationships. Candidates should have at least 1-2 years of outbound sales experience in a call centre, excellent communication skills, and strong analytical abilities. This role offers benefits like medical aid and provident fund.

Benefits

Medical Aid

Provident Fund

Qualifications

• Minimum of 1-2 years outbound sales experience in a call centre.
• Excellent typing and accurate data capturing skills.
• Strong telephone manner and communication skills.

Responsibilities

• Upselling and cross-selling products.
• Meeting and exceeding sales quotas.
• Maintaining contact and building relationships with customers.
• Keeping records of all customer interactions.

Skills

Outbound sales experience

Excellent communication skills

Persuasive nature

Analytical skills

Typing and data capturing skills

Education

Matric

Job description

Position Summary

Industry: IT & Internet

Job category: Call Centre and Telesales

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

Tracker requires the services of a Direct Sales Agent at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained and reach sales targets whilst working in a highly pressurised environment. We require a diligent, committed and hard‑working individual, who can be a part of a highly motivated team.

Job Description

• Upselling /cross selling products
• Meet and exceed the sales quotas
• Maintain contact and build lasting relationships with customers
• Make sales calls and contact both potential and existing customers
• Keep records of all interactions with customers
• Keep abreast of the latest market trends and remain updated on product knowledge
• Development of innovative and creative sales techniques
• Upselling/cross selling on different campaigns
• Ensure that Customer Service standards are maintained in a highly pressurised environment
• Follow up leads/queries
• Identify the needs of a customer and meet those needs through the purchase of products or services
• A requirement to work overtime or Saturdays may be requested from management

Minimum Requirements

• Matric and minimum of 1-2 years outbound sales experience in a call centre
• Excellent typing and accurate data capturing skills
• Excellent communication skills and telephone manner
• Computer literacy
• Analytical skills
• Persuasive and competitive nature will be an advantage
• Proven sales record

Benefits

• Medical Aid
• Provident Fund