Direct Mail Account Manager

Harrison Scott Associates; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global communications giant is seeking an experienced Direct Mail Account Manager in East London. The role involves managing customer requirements, maintaining documentation, and providing quotations. The ideal candidate will have strong communication skills, direct mail experience, and the ability to work independently. The company promotes innovation and quality service for their blue-chip accounts, making this an exciting opportunity for a proactive and organised individual.

Qualifications

• Experience in Direct Mail account management.
• Ability to manage workload independently.
• Flexibility and proactive planning skills.

Responsibilities

• Respond to customer requirements professionally and timely.
• Maintain documentation according to management processes.
• Provide quotations when necessary.
• Collaborate effectively with internal departments.

Skills

Strong communication skills

Analytical mindset

Organisational skills

Numeracy skills

Job description

Job Title : Direct Mail Account Manager

Salary : £Depending On Experience

Location : East London

Reference : J79282

Contact :

Telephone : [phone]

Our client is a global communications giant which helps businesses to deliver extraordinary customer experiences via print and digital channels. This company is continuously ensuring quality and innovation are delivered at the very best value. They are looking for a commercially aware Account Manager with experience in Direct Mail to assist them in delivering this exceptionally high service to its extensive list of blue chip accounts.

As Account Manager, your role will be to act as a representative for our client, therefore you must have a professional mannerism and be a confidently effective communicator, to help them build long-term beneficial relationships internally and externally.

Key Accountabilities :

• To respond timely and professionally to all customer requirements, and to work in close partnership with Sales Representatives.
• To both perform the role and maintain documentation, in accordance with both the Account Management Process and the DM Account Management Process.
• To Account Manage all types of work that is produced by the company. To provide quotations where necessary.
• To work closely and effectively with all internal departments.

We are looking for someone who is eager to be an active member of our client’s team – a flexible employee, with the ability to manage your own work load, along with exhibiting proactive planning and organisational skills. An analytical mind set with great numeracy and literacy skills are also important.