Digital Service

Absa Group; Pretoria; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A prominent financial institution in Pretoria seeks a professional dedicated to delivering exceptional service in Transactional Banking. The ideal candidate will manage client relationships, provide valuable insights into transaction flows, and ensure compliance with governance policies. Applicants should have over 5 years of experience in Transactional Banking and relevant qualifications including a Bachelor's degree. Join us in our commitment to empowering Africa's tomorrow.

Qualifications

• Over 5 years Transactional Banking Experience (preferably with Corporate or Business Client Relationships).
• Thorough understanding of risk policies and procedures.

Responsibilities

• Lead conversion and advisory for client aligned portfolios.
• Manage customer relationships and provide insights on transaction flows.
• Identify opportunities for product cross-selling.

Skills

Transactional Banking Experience

Client Relationship Management

Risk Management

Education

Bachelor’s Degrees and Advanced Diplomas in Business, Commerce and Management Studies

Job description

Empowering Africa's tomorrow, together...one story at a time.

With over years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Are you passionate about delivering exceptional service and advisory support in the fast-paced world of Transactional Banking?

Job Description

Key Responsibilities

• Advisory – Lead Conversion
• Advise segment and coverage client aligned portfolios on Transactional Banking
• Provide additional insight and detail on clients transaction flow including efficiency and risk information
• Retention and Growth of Customer Relationships
• Own the Relationship with Clients from a Transactional services perspective, acting as advisor on Transactional Services related matters
• Ensure clients are using appropriate service channels and identify opportunities for expansion in transaction volumes and cross-selling of products or services
• Product Expertise: understand and comply with all applicable governance, compliance, risk policies and procedures
• Thorough understanding of relevant technical knowledge in own field and across the broader client sector, business aligned to Transactional Banking propositions
• Partner with company stakeholders to establish accountability for customer engagement/experience across the value chain
• Work with stakeholders to identify baseline metrics for tracking and improving engagement/interation experiences with customers
• Risk management: assist in managing regulatory, risk and compliance for customer benefit (e.g., TCF, KYC, etc.)

Qualifications

• B Degree
• Over 5 years Transactional Banking Experience (preferably with Corporate or Business Client Relationships)
• Transactional Banking Product Knowledge
• Bachelor’s Degrees and Advanced Diplomas in Business, Commerce and Management Studies (required)

In compliance with the Employment Equity Act 55 of 2008

In compliance with the Employment Equity Act 55 of 2008, Absa Bank Limited is an equal opportunity, affirmative action employer. Preference will be given to suitable candidates from designated groups whose appointments will contribute toward achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

• Absa Bank Limited reserves the right not to make an appointment to the post as advertised.