Digital Sales VA

TalentPop App; Durban; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading e-commerce partner seeks a Digital Sales VA to enhance customer journeys and boost sales through persuasive outreach. This remote position offers competitive pay, growth opportunities, and a strong focus on both customer success and team collaboration. Ideal candidates have sales and customer support experience, are tech-savvy, and excel in communication.

Benefits

Competitive base pay

Guaranteed annual performance-based raises

Generous PTO

Comprehensive health and dental insurance

Performance bonuses

100% fully remote setup

Qualifications

• 1+ year of proven remote/online sales experience.
• 1+ year of customer support experience.
• Conversion mindset with elite communication skills.
• Tech savvy with familiarity in relevant platforms.

Responsibilities

• Become an expert in Abandoned Cart Recovery.
• Provide tailored recommendations that guide buyers.
• Deliver exceptional customer service while troubleshooting.
• Collaborate with a high-performing team on outreach campaigns.

Skills

Sales experience

Customer support experience

Communication skills

Tech savviness

Self-motivated

Tools

Shopify

CRM tools

Job description

About this Role

Be among the first 25 applicants for an elite, fully remote role where your performance dictates your paycheck and your path! Join TalentPop – where top performers thrive. Are you a top‑tier performer who doesn’t just meet goals—you shatter them? TalentPop partners with the world’s most dynamic, high‑growth e‑commerce brands, and we’re looking for an elite group of sales‑mindful individuals to join our team. This is not just a support role; it’s a high‑octane, revenue‑driving position where your persuasive skills directly translate into unlimited career advancement and premium financial rewards.

Application Process

1. When selecting the position during your application, choose “Brand Concierge” from the list of available roles.
2. Enter the application code BCS in the required field.

About the Role: Digital Sales VA

As a Digital Sales VA (internally, E‑Commerce Sales Outreach Specialist), you are the revenue hero. You’ll be the crucial link that turns near‑misses into massive wins for our partner brands. Your primary mission is to capture lost revenue and upscale the customer journey through personalized, persuasive outreach. You will communicate via email, SMS, and live chat to encourage purchases, provide personalized recommendations, and deliver a seamless shopping experience.

What You’ll Do

• The Hunt: Become an expert in Abandoned Cart Recovery, reaching out to potential buyers at the critical moment to close the sale.
• The Conversion: Use your persuasive communication mastery to provide tailored recommendations that guide buyers toward purchasing—increasing Average Order Value (AOV).
• The Impact: Act as a strategic partner, delivering exceptional customer service while troubleshooting issues efficiently to ensure a friction‑free transaction.
• The Strategy: Collaborate with a high‑performing team to refine outreach campaigns that maximize sales and drive continuous growth.

Your Blueprint for Success (The Requirements)

• 1+ year of proven remote/online sales experience.
• 1+ year of customer support experience.
• Conversion mindset with elite communication skills.
• Tech savvy: familiarity with platforms like Shopify, CRM tools, or other customer engagement software.
• Self‑motivated, goal‑oriented, and able to thrive in a fast‑paced remote environment.

Technical Requirements

• A personal PC or laptop with an i5 processor or higher.
• A stable internet connection with a minimum of 15 Mbps upload and download speeds.
• A quiet, professional workspace for calls.

The Irresistible Rewards: Why You’ll Love Working Here

• Financial freedom & growth: highly competitive base pay paired with guaranteed annual performance‑based raises.
• True work‑life balance: generous PTO.
• Premium health & wellness: choice between comprehensive health and dental insurance or a substantial monthly health stipend.
• Performance bonuses & appreciation: holiday bonuses and recognition.
• Ultimate remote flexibility: 100% fully remote setup.
• Clear path to leadership: unlimited opportunities for growth and advancement into senior and leadership roles.

Ready to Turn Conversations Into Conversions?

If you’re excited about helping brands grow and want to be part of a team that celebrates results, learning, and impact, we want to hear from you. Apply now and start dictating your future with TalentPop.