Digital Risk Administrator

nedbank; Johannesburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A financial services provider is seeking a candidate in Johannesburg to manage risk events and provide administrative support to forensic teams. The ideal candidate must have 2-3 years experience in a banking or operational environment, with strong knowledge of banking procedures and client service principles. Responsibilities include registering risk events, liaising with stakeholders, and managing onboarding processes. Candidates must possess a Matric certificate and demonstrate capability in driving results and managing work effectively.

Qualifications

• 2-3 years experience in banking and/or operational back-office environment in a financial institution.

Responsibilities

• Contribute to a culture of transformation in company initiatives.
• Influence enhancement of business processes.
• Ensure costs recovery per time allocation.
• Liaise with stakeholders through electronic communication.
• Build relationships with internal and external service providers.
• Register risk events accurately within deadlines.
• Provide feedback and administrative support to stakeholders.
• Manage the onboarding process of new employees.

Skills

Administrative procedures and systems

Banking procedures

Branch processes and procedures

Client service principles

Filing techniques

Governance, Risk and Controls

Relevant regulatory knowledge

Relevant software and systems knowledge

Business writing skills

Decision Making

Driving for results

Managing Work

Quality Orientation

Education

Matric / Grade 12 / National Senior Certificate

Job description

To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.

Job Responsibilities

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Influence the enhancement of business processes and methodologies.
• Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
• Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
• Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
• Contribute to smooth flow of work and maintain relationships with internal and external service providers.
• Manage and prevent potential operational losses.
• Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
• Determine completeness of reported risk event.
• Register risk event on case management system by capturing information within timelines and elevate to management for quality assurance and distribution.
• Provide feedback to stakeholders.
• Provide administrative support services to stakeholders.
• Action requests for authentication of identity documents.
• Ensure timely payment for services rendered, order stationery and reimbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff reimbursements by processing the amounts on the relevant system.
• Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.
• Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.
• Manage the onboarding process of new employees.
• Comply with risk standards and policies.
• Understand and embrace the Nedbank vision and demonstrate the values.
• Improve personal capability and stay abreast of developments in field of expertise.
• Support personal growth and enable effectiveness in performance of roles and responsibilities.
• Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Matric / Grade 12 / National Senior Certificate

Essential Certifications

Preferred Certifications

Minimum Experience Level

2-3 years experience in banking and/or operational back-office environment in a financial institution

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Branch processes and procedures
• Client service principles
• Filing techniques
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Decision Making
• Driving for results
• Managing Work
• Quality Orientation

Please contact the Nedbank Recruiting Team at [phone]

Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at [phone]