Digital Product Manager (SaaS / PaaS) – Cape Town.
This is a permanent position, based fulltime in Cape Town, working 3 – 4 days at the office during the week. Relocation to Western Cape will be required, if currently not living in WC.
Well established corporate company is seeking a highly motivated professional with 6+ years experience as a Digital Product Manager.
The Product manager: SaaS / PaaS, Digital Products will take responsibility for a portfolio of strategically aligned digital products. They will lead the development and execution of product strategy, including financial modeling, product bundling, and key feature development while reporting directly to Senior management.
This role involves developing a product vision and strategy, roadmap, lifecycle and a go-to-market plan. It requires working and collaborating closely with cross-functional teams internally as well as externally with customers and key stakeholders.
This position requires a combination of strategic thinking, technical knowledge, commercial acumen, and strong leadership skills to successfully drive tech development and business growth while maintaining alignment with company objectives and market needs.
Duties & Responsibilities:
Strategy & Vision
- Develop and communicate product vision and strategy aligned with company business goals and customer needs
- Lead end-to-end product lifecycle management with high business impact
- Develop and maintain comprehensive product roadmaps based on business vision and strategy
- Conduct market research and competitive analysis to differentiate product offerings
- Define business problems, customer experience vision, and product strategy
Product Management
- Create detailed product requirement documents with non-functional specifications
- Maintain and prioritize the product backlog using data-driven decision making
- Manage feature prioritisation and trade-offs to ensure optimal tech development
- Identify process gaps and pain points to drive continuous improvement
- Create innovative solutions for both short-term and long-term challenges
- Coordinate tech development across teams
Financial & Commercial
- Conduct financial modeling and analysis to evaluate product opportunities
- Develop pricing strategies and product bundling options
- Manage budgets related to tech development
- Create and execute commercial plans including pricing, monetization, and packaging structures
- Assess financial viability of products and features
Stakeholder Management & Collaboration
- Present regular reports and analytics to Senior Management and Chiefs
- Partner with various stakeholders, internal & external teams to identify and influence new value adds, features and tech development.
- Implement cross-functional collaboration with development, marketing, sales, and customer support teams
- Work effectively with stakeholders across tech development, content, operations, legal, finance, sales, and marketing
- Foster decision-making across teams
Go-to-Market & Launch
- Oversee product launch strategies and go-to-market execution
- Partner with marketing teams for campaign development
- Collaborate with sales teams for training and enablement
- Ensure customer support readiness for product launches
Minimum Qualifying Criteria:
- Own car / Valid drivers license
- 6+ years experience in Digital Product Management : SaaS & PaaS
- Bachelor’s Degree or equivalent (Legal / Education qualification – advantageous)
- Strong experience in financial modeling and business case development
- Proven track record in building and launching digital products and services
- Experience in product strategy and end-to-end delivery management
- Demonstrated success in managing revenue-generating products and platforms
- Solid understanding of legal practice processes and workflows
- Strong data literacy and research capabilities
- Experience in commercial planning and product monetization
- Previous experience in retail/tech/digital commercialisation of products.
- Operational experience, particularly in scaling products and services
- Knowledge of base programming languages
- Experience with data analytics and business intelligence tools
- Strategic thinking and business acumen
- Financial analysis and modeling expertise
- Market research and competitive analysis capabilities
- Product discovery and validation skills
- Commercial planning and monetization strategy
- Requirements gathering and documentation
- Launch strategy development and execution
- Strong analytical and problem-solving skills
- Excellence in stakeholder management and executive communication
- Project management and cross-functional team leadership
- Product bundling and pricing strategy development