Digital Commerce: Senior Merchandising and Category Campaign Specialist

ShopriteX; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in South Africa is seeking a Senior Merchandising and Category Campaign Specialist to develop effective strategies for product promotion and customer engagement. The ideal candidate has over 4 years of experience in ecommerce or retail, with a strong focus on cross-category campaign execution. This role offers an opportunity to innovate and impact product visibility and sales.

Qualifications

• 4+ years of experience in ecommerce, retail, or related field.
• Proven experience in a similar role within a retail or merchandising function.
• Knowledge of the media and marketing ecosystem.

Responsibilities

• Develop and execute strategies that promote product lines.
• Create and manage category campaigns.
• Collaborate with cross-functional teams for effective promotional campaigns.

Skills

Digital Savvy

Innovative skills

Analytical with problem-solving skills

Strong communications skills

Customer focused

Education

Degree or Diploma in Marketing, Business

Job description

Value Proposition

Value Proposition At ShopriteX we’re re-imagining retail, removing friction and driving a tech-led future for the biggest retailer in Africa, and we’re looking for talented minds to join our team in Cape Town. If you’re excited by the opportunity to join the team behind the nation’s leading grocery delivery app, and are a skilled eCommerce operator, then we’d love to speak to you.

Role Purpose

The purpose of a Senior Merchandising and Category Campaign Specialist is to develop and execute cutting-edge effective strategies that promote product lines, increase sales, and improve customer engagement. Working closely with cross-functional teams to create and manage category campaigns, promotional campaigns and ensure that the product is presented in an attractive and competitive manner. As well as to efficiently merchandise Sixty60 products, maintaining catalogue integrity. The Senior Merchandising and Category Campaign Specialist collaborates with agencies, internal teams, and stakeholders to manage Sixty60 omnichannel merchandising activities. This role ensures successful execution of merchandising initiatives.

Role Description

• Monitor the execution of cross-category campaigns to ensure an effective launch (Christmas, Back to School, etc).
• Ensure correct, relevant and tactical homepage merchandising at a national and divisional level.
• Prepare and conduct merchandising and category campaign presentations.
• Engage with key stakeholder and be a point of contact for the department.
• Implement and provide specialist support on developing merchandising strategies for each Category to increase sales and promote products.
• Creates and manages category campaigns to promote product lines and product launches.
• Conducts market analysis and research to identify trends, competition, and customer needs.
• Collaborates with cross-functional teams to create and implement effective promotional campaigns for products.
• Reviews and analyses sales data to track campaign performance and adjust strategies as needed.
• Collaborates with Category Managers and Buyers to ensure product availability and alignment with merchandising and category goals.
• Research and provide updates on competitor merchandising offers, including social media with specific callouts to innovations.
• Conceptualize fresh and innovative ways to merchandise the offer.
• Continuously think of effective ways to drive sales
• Analyse category, product and promotional effectiveness and report on post campaign analysis.
• Continuously monitor and report ecommerce platform bugs related to product and content displayed.

Qualifications and Experience

• Degree or Diploma in Marketing, Business, or related field - (essential).
• +4 years of experience in an ecommerce, retail, or related business field, with knowledge and experience maintaining product catalogue integrity including product data upload management and other relevant activities on an ecommerce platform - (essential).
• Proven experience in a similar role within a retail or merchandising function of an ecommerce retailer - (desired).
• Knowledge of the media and marketing ecosystem - (essential).

Key Competencies and Work Ethic

• Digitally Savvy, with sound application of digital strategy and thinking to drive continuous, demonstrable improvements in the team and what is delivered, based on online merchandising data derived from actual delivery.
• Demonstrates Innovative skills in connecting different concepts from industry-based research and various sources to create new ecommerce merchandising offerings and shape relevant standards concerning innovative online merchandising techniques to achieve the fastest, most appropriate routes to market.
• Team player - Able to work and contribute towards creating a positive team spirit and morale.
• Analytical with good problem-solving skills - Readily grasps new concepts and information, while able to apply problem-solving to identify/explain trends, problems and their causes.
• Accurate and methodical - works in a systematic manner, vigilantly carrying out tasks to ensure delivery and accuracy and initiates action to correct quality concerns.
• Assertive - Vocal when issues arise and takes action to resolve concerns. Works well with stakeholders to deliver an appropriate and specific course of action.
• Flexible thinker - able to come up with feasible solutions for improving work performance.
• Customer focused - obsessed about the customer and delivering a digital enriched customer journey experience.
• Strong communications skills - able to communicate information, ideas and suggestions in a logical and convincing manner.
• Planning and organising - including planning, deadline management and attention to detail. Is highly organised with a focus on execution, and quality.
• Build stakeholder rapport - able to build rapport and relationships with key internal and external stakeholders

Our Group and Inclusion

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Employment Equity

We are committed to Employment Equity when recruiting internally and externally.

Consent and Data Handling

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.