Digital Account Director

Ogilvy South Africa; Johannesburg; Hybrid; ZAR 500 000 - 700 000; Full time

Job summary

A leading digital marketing agency in Johannesburg is seeking a Digital Account Director to drive digital planning and execution for clients. The role involves managing client relationships, overseeing account finances, and leading a team to ensure effective service delivery. The ideal candidate will possess strong digital marketing knowledge, people management skills, and a commitment to creativity and integrity. This full-time position offers an attractive benefits package and a hybrid work model.

Benefits

Attractive package and benefits

Continuous training opportunities

Hybrid work arrangement

Qualifications

• Ability to manage finances and budgets effectively.
• Experience in digital marketing and account management.
• Proven track record of managing teams and client relationships.

Responsibilities

• Drive and manage digital planning and execution for clients.
• Act as the first point of contact for clients on strategic issues.
• Ensure the smooth running of accounts operationally and financially.

Skills

Financial and budget control ability

Digital knowledge and experience

Outstanding people management skills

Excellent written/verbal communication skills

Good interpersonal skills

Strong service orientation

Integrity, energy and creativity

Job description

Ogilvy One is the Digital arm of Ogilvy South Africa.

We are focused on creating impactful relationships by design between our clients and their customers. We help companies drive sustainable growth and customer value through an unmatched understanding of brand and human behaviour while harnessing the power of innovation, design, data, and technology.

We are looking for a:

Digital Account Director

Ogilvy One is looking for a seasoned digital Account Director based in Johannesburg. The purpose of this role is to drive and manage digital planning and execution for clients. The Account Director will provide efficient client liaison to deliver on client requirements.

The Account Director will actively consult with clients regarding SEO, Creative Services, E-commerce, Data & Analytics and all other issues relating to clients requirements in relation to their digital ecosystem.

Responsibilities

Client

• Has a deep understanding of the clients business and of the key broader factors and trends shaping their markets and categories. Looks for opportunities to engage in broader business dialogue with clients.
• Is the clients first point of contact on all main strategic, creative and resource issues.
• Is the Business Directors first port of call on all questions relating to the business.
• Builds strong and enduring relationships with clients.
• Regularly seeks out ways to add value to the client/agency relationship (e.g. joint speaking appearances at conferences; effecting introductions to other members of agency management; agency presentations on broader industry issues).
• Represents the clients business within the agency.

Finance

• Responsible for to the writing of Business Plans for the account.
• Is responsible for maximising the accounts billings and/or income and for seeking out additional income opportunities.
• Contributes to the good financial management of the business, improving profitability wherever possible, implementing and monitoring all billing procedures, alerting the Managing Partner and Business Director promptly to any likely changes to billing and income, any potential write-offs, etc.
• Ensures that timesheets are always up to date and given to Finance timeously.

Account Management

• Is ultimately responsible for the smooth running of the account – operationally, creatively and financially – and is answerable on these points to the client and to the Business Director.
• Creates the best possible environment in which to produce the best possible work. Is responsible for ensuring that his/her teams have the right time and resources to deliver this, within the clients time frame.
• Builds the respect and loyal commitment of team members, of the department and of the agency as a whole.
• Delegates effectively and appropriately – upwards to the Business Director, as well as downwards, and to other departments.
• Involves the Managing Partner appropriately on all relevant issues: status of business, brand health, creative projects, timings, etc.

Qualifications

The ideal candidate would have the following background:

• Financial and budget control ability
• Digital knowledge and experience
• Outstanding people management skills
• Committed team worker
• Intellectual depth
• Excellent written/verbal communication skills
• Good interpersonal skills
• Strong service orientation
• Integrity, energy and creativity

Offer

• Fulltime job
• Local and Global client portfolio
• Attractive package and benefits
• Continuous trainings. Career conversation and growing opportunities.
• Hybrid Work 3:2.