Development Lead

SupportFinity™; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading tech company is seeking a Development Lead to lead a scrum team focused on e-commerce integrations. You will be responsible for planning and delivering code, mentoring team members, and ensuring high-quality outputs. The ideal candidate must have strong commercial .NET experience, particularly in managing large datasets. This remote position is perfect for individuals who thrive in collaborative environments and enjoy tackling technical challenges. Join us to deliver excellent customer experiences across multiple platforms.

Benefits

Parental leave

Medical benefits

Paid sick leave

Share reward

Loyalty reward

Udemy learning credits

Qualifications

• Strong commercial .NET experience is crucial.
• Experience in managing large volumes of data is a huge plus.
• Support team development with feedback and guidance.

Responsibilities

• Lead a scrum team for e-commerce integrations.
• Plan and deliver high-quality work within deadlines.
• Work closely with cross-functional teams to achieve project goals.

Skills

C#/.NET

Previous team leadership or mentoring experience

Excellent verbal and written communication skills

Experience working with e-commerce platforms

Familiarity with AI coding tools

Tools

Google BigQuery

CosmosDB

nUnit

Generative AI

High performance / big data systems

Job description

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos and integrating with a suite of e-commerce platforms, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

As a Development Lead you will be leading a scrum team responsible for our e-commerce integrations. We’ve got a roadmap of work to get started on, being an established product we do have a bug backlog and the inevitable scaling challenges that come with rising customer demand and larger data volumes.

You will support your team in their technical and personal development, providing them with regular feedback and guidance. You’ll work closely with your Group Engineering Manager, as well as Product Managers, QA, infrastructure teams and other business functions to plan, deliver, and contribute high quality work to expected deadlines. This is very much a hands on role, the exact split will depend on the project and the requirements to get the job done.

We ship regularly, with automated deployments at the click of a button, and when you join us, we want you to ship code to production in your first sprint. We prioritise customer success; and we’re rigorous about security at every stage of the development lifecycle. Some of our problems are unique to large software – dealing with large datasets, maintaining very high throughput, and 24/7 platform uptime.

We use the leading cloud providers to power the Dotdigital platform and process millions of pieces of data every day for some of the world’s largest companies, so there’s plenty to get your teeth into. For this role, we’re looking for someone who’s got strong and current commercial .NET. Managing large volumes of data is core to everything we do, so experience in working in high performance environments will be a huge plus.

We’re remote! Our product and technical teams are currently based in the UK, Poland, and South Africa and our 200 team members all work from home. We do make office and co-working spaces available, but that choice is up to you. We keep in touch with each other via Slack and Zoom and have a great collaborative culture. To top up our social batteries, we all meet up quarterly in person (we have a meetup per country) and let off some steam with activities or tech talks.

About You

The Product Engineering team has five department values that we use to guide us, and we hope they’ll resonate with you. They are:

• Ownership
• Be excellent to each other

These are the essential skills we need you to bring to us

• C#/.NET
• Previous team leadership or mentoring experience
• Excellent verbal and written communication skills
• Experience working with e-commerce platforms
• Familiarity with AI coding tools

Over your time with Dotdigital, you’ll likely also get involved with some of the following, so experience would be a plus

• Google BigQuery
• CosmosDB
• nUnit
• Generative AI
• High performance / big data systems

Why Us

Don’t just take our word for it - hear what your future colleagues have to say about working in our team:

"Working at Dotdigital is a fulfilling experience. The job's nature and flexibility, combined with strong ethics, create a fantastic work environment. The camaraderie within the team is outstanding, ensuring you're never working alone—truly a great company with great people." Unarine - Integrations Engineer

Interview Process

• 15min screening call with our talent team
• A quick online technical test in C#, which should take about an hour.
• You’ll join a video call with two people from our engineering team and we’ll chat tech, your previous experience. This will take around an hour.
• We’ll have a final video interview, with at least one of our Group Engineering Managers involved. We’ll talk tech and projects again, but we really encourage questions during this phase. We’re happy to discuss our tech stack, our ambitions, current problems, our processes, or anything else that’s on your mind – nothing’s off limits.

Some of Our Global Benefits

• Parental leave
• Medical benefits
• Paid sick leave
• Share reward
• Loyalty reward
• Udemy learning credits

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.

About the company