Despatch Supervisor

Unitrans Recruitment; Rustenburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A logistics company is looking for a Dispatch Supervisor to coordinate dispatch operations and ensure the efficient movement of goods. Responsibilities include monitoring vehicles, maintaining quality control standards, and leading a team to uphold operational accuracy. Candidates should have at least 3 years of supervisory experience in the transport industry and a tertiary qualification in Logistics or related fields. This full-time position is based in Rustenburg, North West, South Africa and offers an opportunity to thrive in a dynamic environment.

Qualifications

• At least 3 years experience in the Transport industry in a supervisory position.
• Operational experience is essential.
• Experience in warehouse logistics or dispatch supervision.

Responsibilities

• Monitor the positions of all vehicles.
• Ensure compliance with Health Safety Environment & Quality Management.
• Respond to queries regarding collections and deliveries.
• Complete defect report forms.

Skills

Attention to detail

Organisational skills

Leadership

Customer service

Problem-solving

Education

Tertiary qualification in Logistics / Transportation Management

Job description

Job Advert Summary

Join Unitrans as a Dispatch Supervisor

Lead with precision. Deliver with excellence.

Unitrans is looking for a detail‑oriented and proactive Dispatch Supervisor to oversee and coordinate dispatch operations within our logistics. This role you’ll be responsible for supervising processes and procedures that ensure the accurate and efficient movement of goods from our facilities to their destinations.

You’ll play a key role in maintaining quality control standards by verifying goods against orders and invoices, inspecting outgoing shipments and managing records related to damaged items or discrepancies. If you thrive in a fast‑paced environment and have a strong commitment to operational accuracy we want to hear from you.

Duties & Responsibilities

• Monitor the positions of all vehicles.
• Record the movement of each vehicle trip on the Fleet Utilisation Report.
• Record all data related to each trip.
• Liaise with Customers concerning levels of stock and breakdown periods.
• Liaise with Customer with regards to delivery times.
• Ensure staff is attired in the required PPE whilst on duty.
• Ensure all staff entering the premises is alcohol tested prior to be being briefed.
• Toll fees receipts obtained & recorded.
• Issue toll cards to drivers.
• Complete all forms data collection and calculations as required e.g. trip sheet hours driven and slept.
• Record all abnormal route occurrences or changes that occur during a shift.
• Respond to queries regarding collections and deliveries.
• Attend depot operations meetings.
• Liaise with the service providers regarding vehicle repairs and maintenance.
• Complete defect report forms.
• Ensure driver and vehicle compliance with company policy.
• Ensure compliance with Health Safety Environment & Quality Management requirements.
• Comply with the Company’s Code of Conduct Policies and Procedures.

Minimum Requirements

• Tertiary qualification in Logistics / Transportation Management or studying towards is an advantage
• Operational experience
• At least 3 years experience in the Transport industry in a supervisory position
• Working knowledge of 8 ton rigid trucks truck tractors and trailers Fridge units and tail lifts.
• Valid code 14 drivers license - not a requirement for this position but good to have

What We're Looking For

• Experience in warehouse logistics or dispatch supervision
• Strong attention to detail and organisational skills
• Ability to lead teams and communicate effectively
• Familiarity with inventory systems and dispatch documentation
• A proactive and hands‑on approach to problem‑solving

Required Experience

• Manager

Key Skills

• Restaurant Experience
• Customer Service
• Hospitality Experience
• Management Experience
• Mediation Experience
• Guest Services
• Merchandising
• Experience with Children
• Leadership Experience
• Mentoring
• Supervising Experience
• Neonatal Ventilator

Employment Type

Full-Time

Experience

years

Vacancy

1