Desktop Support Technician

Credit Rescue Wynberg; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial wellness company in Cape Town is seeking a Desktop Support Technician to ensure IT systems run efficiently. Responsibilities include providing technical support, troubleshooting issues, and maintaining hardware/software. Ideal candidates should have experience in IT support and strong knowledge of Windows OS and Microsoft Office. This role offers a competitive salary and opportunities for growth in a supportive environment.

Benefits

Competitive salary package

Growth and development opportunities

Supportive work environment

Qualifications

• Proven experience in IT desktop support or similar role.
• Strong knowledge of Windows operating systems, Microsoft Office, and networking basics.
• Experience with servers and printer troubleshooting.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and manage multiple tasks.
• Good communication and interpersonal skills.

Responsibilities

• Provide daily technical support for staff on PCs, laptops, phones, and related devices.
• Install, configure, and maintain hardware and software.
• Monitor and maintain network servers and ensure system stability.
• Troubleshoot hardware/software issues, including printers and VoIP phones.
• Perform routine system checks, updates, and backups.
• Liaise with external IT providers for escalated issues.
• Ensure all IT equipment is secure and fully operational.
• Provide user training and support on common IT systems and applications.

Skills

IT desktop support

Windows operating systems

Microsoft Office

Networking basics

Problem-solving skills

Communication skills

Job description

Job Title: Desktop Support Technician

Location: Upper Level Wynberg Centre, Main Road, Wynberg, Cape Town

Company

Credit Rescue

About Us

Credit Rescue is a trusted leader in financial wellness solutions.

As part of our commitment to excellence, we’re looking for a dedicated Desktop Support Technician to ensure our IT systems run smoothly and efficiently.

Responsibilities

• Provide daily technical support for staff on PCs, laptops, phones, and related devices.
• Install, configure, and maintain hardware and software.
• Monitor and maintain network servers and ensure system stability.
• Troubleshoot hardware/software issues, including printers, VoIP phones, and other peripherals.
• Perform routine system checks, updates, and backups.
• Liaise with external IT providers when needed for escalated issues.
• Ensure all IT equipment is secure, up-to-date, and fully operational.
• Provide user training and support on common IT systems and applications.

Requirements

• Proven experience in IT desktop support or similar role.
• Strong knowledge of Windows operating systems, Microsoft Office, and networking basics.
• Experience with servers and printer troubleshooting.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and manage multiple tasks.
• Good communication and interpersonal skills.

What We Offer

• Competitive salary package.
• Growth and development opportunities.
• Supportive and professional work environment.

How to Apply

Send your CV and a short motivation letter to - with the subject line "Desktop Support Technician – Application".