Desktop Engineers

Boardroom Appointments; Cape Town; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Boardroom Appointments seeks a Desktop Engineer to troubleshoot hardware issues and advise on resolutions across Windows, Mac OS X, and Linux.

You will diagnose and repair computer hardware problems, configure BIOS and operating system settings, and support automation utilities for multiple devices. Strong independence and teamwork are essential for success in a fast-paced environment.

Qualifications

• Bachelor's degree in Computer Science or related field required.
• 2+ years of experience as a software developer or with a development team.
• Experience in application architecture, design, and debugging.
• Strong problem solving skills and ability to work independently and as part of a team.

Responsibilities

• Troubleshoot hardware issues for customers and provide recommendations.
• Diagnose and repair computer hardware problems on Windows, Mac OS X or Linux.
• Configure devices with BIOS and OS settings to ensure proper function.
• Create, update, or maintain apps, installation files, macros, and scripts.
• Support automated utilities across devices and OSs.
• Maintain and troubleshoot software to keep desktops and mobiles functional.

Skills

Hardware troubleshooting

Windows OS

Mac OS X

Linux

Team collaboration

Education

Bachelor's degree in Computer Science

Job description

As a Desktop Engineer, you'll troubleshoot hardware issues for our customers and provide support in the form of recommendations to resolve their issues. You will be able to diagnose and repair computer hardware problems related to Windows, Mac OS X or Linux systems. You should have some experience with computers in order to gain this expertise quickly.

Duties and responsibilities:

• Configures devices to ensure that they function properly by providing appropriate BIOS and operating system settings
• Creates, updates, or maintains computer or mobile device applications including installation files, macros, and scripts
• Supports background operations by providing and maintaining automated utilities for a variety of devices and operating systems
• Ensures desktops and mobile devices are functional through maintaining, installing, updating, and troubleshooting software
• Troubleshooting
• Serial number
• StorageApp
• Command via teams

Qualifications and experience:

• Bachelors degree in Computer Science or related field required
• 2+ years of experience as a software developer or with a development team required.
• Experience in application architecture, design, and debugging.
• Strong problem solving skills and ability to work independently and as part of a team