Desktop Engineer I - On-Site Tech Support

iOCO Pty Ltd; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading tech services company in Johannesburg is seeking an experienced Customer Service Engineer to provide technical support and maintenance. This role involves troubleshooting hardware and software issues, ensuring effective communication with customers, and maintaining operational efficiency. Candidates should have 2-5 years of relevant experience and a valid driver's license. This position promises a conducive environment for skill enhancement and growth.

Qualifications

• 2–5 years of experience in technical support or similar roles.
• Solid knowledge of hardware, software, operating systems, and networking.
• Valid driver’s license essential.

Responsibilities

• Provide technical support and maintenance services for equipment or software.
• Diagnose and resolve issues effectively.
• Collaborate with teams for service improvements.

Skills

Technical Support

Troubleshooting

Customer Service

Communication

Education

Grade 12

A + and N+

Diploma in IT or similar

Job description

A leading tech services company in Johannesburg is seeking an experienced Customer Service Engineer to provide technical support and maintenance. This role involves troubleshooting hardware and software issues, ensuring effective communication with customers, and maintaining operational efficiency. Candidates should have 2-5 years of relevant experience and a valid driver's license. This position promises a conducive environment for skill enhancement and growth.