Desktop Engineer: After-Hours Help Desk Specialist

Ioco; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading technology services firm in Johannesburg is seeking a dedicated Desktop Engineer. The role involves identifying and resolving technical issues, performing after-hours help desk functions. Ideal candidates will possess strong problem-solving abilities, excellent communication skills, and experience with Windows and MS Office applications. A+ / N+ certification and a National Senior Certificate are required.

Qualifications

• Ability to handle stress and work under pressure.
• Excellent customer interaction skills.
• Confidence managing priorities in fast-paced environments.

Responsibilities

• Identify and resolve technical issues efficiently.
• Perform after-hours and weekend help desk functions.

Skills

Teamwork

Flexibility

Problem-solving skills

Effective communication

Education

National Senior Certificate / Matric / Grade 12

A+ / N+ certification

Tools

Windows 10

MS Office

Video conferencing tools

Job description

A leading technology services firm in Johannesburg is seeking a dedicated Desktop Engineer. The role involves identifying and resolving technical issues, performing after-hours help desk functions. Ideal candidates will possess strong problem-solving abilities, excellent communication skills, and experience with Windows and MS Office applications. A+ / N+ certification and a National Senior Certificate are required.