Desktop Engineer – 24/7 Onsite Support

Logicalis; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An international IT solutions provider in Johannesburg is seeking a skilled Desktop Support Engineer to ensure the smooth operation of customer workstation environments. Responsibilities include troubleshooting and resolving technical issues, maintaining technical documentation, and providing excellent customer service. Candidates should have at least 2 years of experience in desktop support and strong skills in Microsoft Windows and Office applications. Join us in making a significant impact on our customers' success with your technical expertise!

Benefits

Opportunities for personal development

Supportive and inclusive environment

Qualifications

• 2+ years of experience in desktop support and troubleshooting.
• Experience in configuring and maintaining Microsoft Windows 10 and 11.
• Ability to update, configure, and troubleshoot Microsoft Office applications.

Responsibilities

• Provide day-to-day support for customers' workstation environments.
• Perform troubleshooting and technical fault resolution.
• Maintain and update customer technical documentation.

Skills

Troubleshooting skills

Customer service

Technical documentation

Problem-solving abilities

Communication skills

Education

Relevant experience in desktop support

Tools

Microsoft Windows

Microsoft Office

Job description

An international IT solutions provider in Johannesburg is seeking a skilled Desktop Support Engineer to ensure the smooth operation of customer workstation environments. Responsibilities include troubleshooting and resolving technical issues, maintaining technical documentation, and providing excellent customer service. Candidates should have at least 2 years of experience in desktop support and strong skills in Microsoft Windows and Office applications. Join us in making a significant impact on our customers' success with your technical expertise!