Designate Universal Banker

Standard Bank Group; Polokwane; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading banking institution in Limpopo is seeking candidates for a role to build foundational knowledge in banking services through shadowing experienced staff. The ideal applicant should have NQF Level 5 and be passionate about personal and private banking. This is an opportunity to gain practical skills and prepare for future client engagement while working in a dynamic team focused on growth and innovation.

Qualifications

• 1-2 years of basic customer understanding and product knowledge required.
• Candidates should have experience in Personal and Private Banking.

Responsibilities

• Shadow experienced Universal Bankers in delivering banking services.
• Engage in supervised learning to prepare for client engagement.

Skills

Client Coverage

Sales and service experience

Basic customer understanding

Education

NQF Level 5 (FAIS aligned)

Job description

Job Description

To build foundational knowledge and practical insight into delivering banking services by shadowing experienced Universal Bankers and engaging in supervised learning. Observe how client needs are identified and addressed, developing a strong understanding of account servicing processes, product offerings, compliance requirements, and customer experience standards. Prepare for future independent client engagement by gaining skills and accreditations required.

Qualifications

• NQF Level 5 (FAIS aligned)

Experience Required

• Client Coverage
• Personal and Private Banking
• 1-2 years Basic customer understanding and product knowledge
• Sales and service experience

Behavioural Competencies

• Developing Expertise
• Developing Strategies
• Embracing Change
• Establishing Rapport
• Examining Information

Technical Competencies

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing
• Product and Services Knowledge

Careers

Are you passionate about Africa's potential? Are you driven to win? At Standard Bank Group, a team of over 50 000 dedicated individuals share one common purpose : Africa is our home, we drive her growth. We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa. Join us, if you're ready to turn your passion into impact and make a real difference as part of a dynamic team.