Deputy Unit Manager M / W

Newrest Catering Ltd; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading catering company in Johannesburg seeks a dynamic manager for their inflight unit. The role involves overseeing operations, financial management, and customer relations to ensure high-quality services. The ideal candidate has experience in team management and a strong focus on continuous improvement. This is an opportunity to drive growth and optimize performance in a key position.

Qualifications

• Experience in managing inflight operations and financial management.
• Strong customer relations skills.
• Ability to lead and motivate a team.

Responsibilities

• Manage operations and financial performance of the inflight unit.
• Ensure quality of service and adherence to commitments.
• Implement strategies for turnover growth and continuous improvement.

Job description

Responsibilities

In order to support the group's growth, we are building a talent pool for key positions in high-potential units.Assume all the tasks related to the management of the inflight unit (monitoring of operations, financial management, customer relations, team animation) under the supervision of the Unit Manager.Guarantee the level of quality of the services Newrest provides to its customers and ensure the respect of Newrest's commitments to its customersOptimize Financial goals, with the assistance of the Unit ManagerImplement the group's strategy to achieve turnover growth in line with development of set objectivesSteer the continuous improvement process of the unitIdentify activities with no added value that must be eliminated, carry out audits on work methods and procedure, detect problems, outline the most problematic, and encourage the implementation of corrective actionsEnsure the quality of relationships with all authorities, service providers, internal and external contacts of the unitEnsure that production, organization, verification of figures and forecasts, run smoothlyBe responsible for the maintenance and cleanliness of the unit and ensure all repairs are effectively and efficiently carried outOptimize human resources management and maintain productivity ratios in line with group standardsMaintain a good social climate and ensure to respect the agreements as well as the regulations in forceEnsure the application of the group procedures and standards (sales, operations, finance, purchase, QHSE...)