Deputy Store Manager- Mall of Africa

adidas Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A global sportswear company is seeking a Deputy Store Manager for its Mall of Africa location in Johannesburg. Responsibilities include day-to-day store maintenance, ensuring excellent customer service, and assisting with product flow and sales. Ideal candidates should have a passion for retail and customer service, with the ability to work flexibly in a fast-paced environment. A matric certificate is required, with retail experience being a plus.

Qualifications

• An absolute passion for retail and customer service.
• Previous fashion retail experience will be highly regarded but is not essential.

Responsibilities

• Assist management in day-to-day store maintenance while providing excellent service.
• Ensure the highest level of service is given to each customer.
• Assist in product flow from stockroom to sales floor.
• Use selling techniques to enhance salesmanship.

Skills

Retail passion

Customer service

Initiative

Clear communication

Flexibility

Education

Matric certificate

Job description

Job Title:

Deputy Store Manager – Mall of Africa

Job Location:

Gauteng, Johannesburg

Deadline:

November 20, 2025

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PERMANENT PART-TIMER JOB PURPOSE

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS / EXPERIENCE :

• An absolute passion for retail & customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills- people can hear your smile!
• Flexibility- you can help during the week, during evenings and weekends too!
• Previous fashion retail experience will be highly regarded but is not essential.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE :

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create.

Education And Experience Requirements

• Matric certificate
• 0 – 1 years of retail experience
• Sales / Retail / Business Development jobs