Deputy Store Manager - George

adidas; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sportswear company in Cape Town is looking for a retail associate manager. The role involves training staff, managing daily store operations, and ensuring sales and profitability goals are achieved. Candidates should have a high school diploma and at least 2 years of retail experience. Strong customer service and communication skills are essential. The company promotes diversity and equal opportunity in the workforce.

Qualifications

• Ability to read and interpret safety rules and operating instructions.
• Ability to write routine reports.
• Ability to calculate figures such as discounts and percentages.

Responsibilities

• Ensure sales and profitability goals are met.
• Provide training to associates.
• Oversee daily store operations.
• Assist store manager with staff development.

Skills

Customer service

Effective communication in English

Supervision

Decision-making skills

Ability to use MS Word, Excel, Outlook

Education

High school diploma

2 years of retail experience

Tools

Point of Sale systems

Job description

JOB PURPOSE

Ensure that overall sales and profitability goals for the store are met by:

• Providing training to all associates.
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives.
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity.
• Assists the store manager by evaluating employees’ performance on a day-to-day basis.
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
• Maintains personnel files to company standards.
• Assure adherence to all company systems and procedures.
• Maintain confidentiality of adidas retail operating information.
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
• Assure adherence to adidas retail visual presentation guidelines.
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
• Resolves customer complaints.
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
• Other duties may be assigned.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school and 2 years of retail experience and/or training; or equivalent combination of education and experience.

SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

• Ability to use MS word, excel, outlook, and point of sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.