Delivery Manager

Clover; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading distribution company in Gauteng is searching for a Delivery Manager to oversee efficient product distribution and ensure operational excellence. The ideal candidate will have a National Diploma, relevant management experience, and a Code 10 motor vehicle license. Responsibilities include customer relations, scheduling, and team management. This role demands strong leadership skills and the ability to work shifts, including weekends.

Qualifications

• Must have a National Diploma.
• Experience in management and job-related processes is essential.
• Fluent Business English is required.

Responsibilities

• Ensure effective deliveries and cost control.
• Schedule deliveries according to nominated delivery days.
• Manage site safety and delivery execution per standards.
• Maintain customer relations and handle queries.
• Manage team performance and conduct training.

Skills

Relevant experience in applying job related concepts

Experience in working with senior management

Fluent in Business English

Education

National Diploma

Tools

Code 10 motor vehicle license

Job description

Job Advert Summary

Clover is currently recruiting a Delivery Manager.

The successful candidate will be responsible for ensuring that there is efficient and cost-effective distribution of product in accordance with customer requirements.

This exciting opportunity is based at the Clover Atlas branch and the successful candidate will be reporting to the Delivery Services Manager.

Minimum Requirements

• National Diploma
• Relevant experience in applying job related concepts, techniques and processes at the required level
• Experience in working with senior management
• Business English : Fluent
• Code 10 motor vehicle license
• Travel off-site / overnight stay
• Work shifts / weekends / public holidays

Duties and Responsibilities

• Ensure effective deliveries and cost control
• Schedule deliveries according to nominated delivery days
• Manage and control departmental own fixed cost in terms of overtime, running cost and crates
• Manage site and area responsibility in terms of safety
• Ensure that deliveries are executed according to standard operating procedures
• Ensure vehicle inspections are conducted
• Perform administrative duties
• Conduct daily debriefing of delivery team
• Maintain and manage driver ledger balances and deadlines
• Investigate rejected driver claims
• Maintain mixed temperature report
• Manage fuel usage on vehicle and reconcile fuel storage
• Manage customer relations
• Conduct trade visits and submit reports
• Manage and control customer uplifts
• Attend to customer queries and complaints
• Liaison between Call Centre and Danone
• Manage staff
• Set KPA's of team members and manage performance
• Maintain discipline of team (Execute company disciplinary procedures)
• Plan and manage leave
• Manage training and development of subordinates
• Manage driver violations as per Onboard Computer Report (OBC report)