Delivery Coordinator (3-Month Fixed Term Contract)

peopleworth; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A forward-thinking employer group is seeking a Delivery Coordinator for a three-month fixed-term contract in Gqeberha. This role involves coordinating learner onboarding, managing programme information, and supporting delivery processes to ensure high-quality learning experiences. The ideal candidate has strong administrative coordination skills, data analysis capabilities, and excellent communication skills. A collaborative and performance-driven culture awaits the right applicant.

Benefits

Collaborative, people-centred performance culture

Opportunities to grow in a fast-paced environment

Exposure to innovative education delivery models

Qualifications

• Proven experience in administrative coordination, preferably within an education or learning delivery environment.
• Strong data analysis and reporting skills using spreadsheets and database tools.
• Excellent written and verbal communication skills with high attention to detail.

Responsibilities

• Coordinate learner onboarding and maintain accurate enrolment and progress records.
• Manage student-facing programme information, ensuring clarity and accuracy.
• Support delivery processes including extensions, deferrals, and withdrawals.

Skills

Administrative coordination

Data analysis

Communication skills

Interpersonal skills

Tools

Google Workspace

CRM

Learning Management Systems

Job description

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.

Role Overview

We are seeking a Delivery Coordinator to join our Employer Group for a three-month fixed-term contract. This role will support the delivery of high-quality learning experiences by ensuring smooth coordination across programmes and operational activities. Reporting to the Head of Delivery, this position plays a key part in maintaining exceptional learner support standards and process efficiency across delivery operations.

Key Responsibilities

• Coordinate learner onboarding and maintain accurate enrolment and progress records
• Manage student-facing programme information, ensuring clarity and accuracy
• Support delivery processes including extensions, deferrals, assisted study plans, and withdrawals
• Prepare, analyse, and report on learner and performance data to support delivery operations
• Support the Head of Delivery and CX Insights functions with data management and insights generation
• Collaborate with Programme Coordinators, Delivery Managers, and Student Success teams to ensure consistent delivery standards
• Monitor student communities and learning management systems, producing performance and engagement reports
• Coordinate the delivery of key communications and course evaluation processes
• Assist with administrative and operational tasks across the Product Delivery team
• Contribute to the continuous improvement of systems, workflows, and reporting processes

Requirements

• Proven experience in administrative coordination, preferably within an education or learning delivery environment
• Strong data analysis and reporting skills using spreadsheets and database tools
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment
• Excellent written and verbal communication skills with high attention to detail
• Experience with project management tools, Google Workspace, CRM, and Learning Management Systems preferred
• Strong interpersonal skills and ability to work effectively across diverse teams and stakeholder groups
• Demonstrated experience in developing and improving administrative or operational processes

Benefits

• Collaborative, people-centred performance culture
• Opportunities to grow in a fast-paced environment
• Exposure to innovative education delivery models and operations

Our Recruitment Process

The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.

• Application Submission: Complete the online form and answer brief application questions.
• Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
• Video Interview Stage: You'll be invited to record short responses to 3-4 role-specific questions.
• Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role).
• Final Shortlist & Verification: Reference and background checks are completed.
• Offer & Contracting: Successful candidates receive formal offers and contract documents.
• Pre-boarding & Onboarding: Once accepted, you'll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.

Throughout every stage, we value clear communication, respectful engagement, and timely feedback.