Delivery and Installation Technician

Heartland Hardware; George; On-site; ZAR 551,000 - 757,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company truck

Paid time off

Paid training

Referral program

Job summary

Heartland Appliance & Repair is seeking a Delivery and Installation Technician to join our team in George, IA. You will be responsible for delivering and installing appliances, preparing items for loading, and maintaining a clean warehouse environment.

Excellent customer communication is essential as you are the primary Hands-on representative of Heartland. The role requires a valid driver's license, ability to lift heavy items, and a commitment to safety and quality service.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver’s license with clean record.
• Ability to lift 100+ lbs.
• Professional verbal and written communication.

Responsibilities

• Deliver and install appliances in customers' homes and businesses.
• Prepare appliances for loading/unloading and ensure safe handling.
• Maintain a clean and organized warehouse.
• Operate company vehicle safely and professionally.
• Provide excellent customer service and explain appliance features clearly.

Skills

Clear communication

Customer service

Stress management

Multitasking

Detail oriented

Professional conduct

Learn and grow

Job description

Future Opening: Delivery and Installation Technician

• 4 Day Work Week
• Paid time off

Heartland Appliance & Repair - Delivery & Installation Technician

Heartland Delivery & Installation Technician is responsible for…

Relationship Development - You are the “final contact” with a Heartland customer. Their experience with you will be their final impression of Heartland and may determine whether or this customer returns and becomes a lifelong Heartland customer. You are “boots on the ground” for maintaining positive relationships with our customers.

Delivery and Installation – Making sure the appliances, of all types and brands, are in good physical condition and working order and prepared to serve the needs of our customers.

Duties/Responsibilities:

• Shares exceptional customer service best practices with all customers while also modeling the values of Heartland Hardware, Appliance, and Repair.
• Prepare appliances for loading and unloading.
• Work in a team setting delivering and installing appliances.
• Helping maintain a clean and organized warehouse.
• Operate company van safely and respectfully. Update General Manager for service or repairs.
• Interact and communicate with customers and fellow Heartland employees clearly and respectfully.
• Track daily/weekly jobs for payroll purposes.
• Comply with all Heartland policies, procedures, and practices.
• Performs tasks and assignments requested by the General Manager and ownership.
• Any additional duties, as assigned...

Skills Required:

• Ability to communicate clearly and effectively with staff and customers in any situation.
• Ability to handle stressful situations (and people) in a courteous, patient, and kind manner.
• Attitude of positivity and ability to respond calmly under pressure.
• Ability to multitask and has strong attention to detail when performing tasks.
• Flexibility with different working schedules and tasks performed.
• Displays commitment when performing tasks.
• Self-Starter, organized, detail oriented, and effective problem solving will be required to excel.
• High work ethic and integrity, trustworthy, and can work efficiently and effectively when unsupervised.
• You are not a “Sales Associate” but when talking to customers during a delivery/install, the ability to communicate and explain the features of their new appliance effectively and efficiently helps if you have a calm, kind, respectful demeaner.
• Ability to learn and grow.
• The industry is constantly changing - monthly webinars and in-person training as needed.

Requirements:

• High School Diploma or equivalent preferred
• Ability to regularly lift 100+ lbs.
• Ability to respond appropriately under pressure.
• Make a professional impression using effective verbal and written communication. Exude confidence and comfort in interacting with all associates.
• Valid Driver’s License and clean driving record.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Company truck
• Paid time off
• Paid training
• Referral program

Shift:

• Day shift

Work Days:

• Monday to Friday

Ability to Relocate:

• George, IA: Relocate before starting work (Required)

Compensation: $16.00 - $22.00 per hour

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Referral code from a current employee If no code provided, add their name instead.

We recognize the important work you are doing and will reward you for the positive impact you’re making every day. As a respected team member of our organization, you’ll receive a competitive compensation and benefits package along with many other employee incentives. If you’re ready to build a successful and sustainable career on our team, team up with us.