Deli Manager

Precision Recruitment International; Johannesburg; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A recruitment agency is seeking a dynamic Deli Manager to oversee deli operations in a retail chain. The candidate must have 3–5 years of management experience, strong leadership skills, and knowledge of food safety standards. Responsibilities include managing food preparation, inventory, and team performance while ensuring compliance with health regulations. This position may require relocation to Zambia.

Qualifications

• Minimum 3–5 years of experience in deli or food service management.
• Strong knowledge of food safety standards and HACCP procedures.
• Proven leadership and team management skills.
• Excellent organizational and communication abilities.

Responsibilities

• Manage all aspects of deli operations including food preparation.
• Lead and motivate deli team members to achieve sales targets.
• Ensure compliance with food safety regulations.
• Monitor product quality to meet brand standards.
• Develop weekly schedules and manage labor costs.

Skills

Leadership skills

Customer service

Food safety knowledge

Organizational abilities

Communication skills

Education

Culinary training or certification

Tools

Inventory systems

Point-of-sale operations

Job description

Please note that this role is based in Zambia and will require you to relocate to Zambia if selected

Role Summary

We are seeking a dynamic and experienced Deli Manager to oversee daily operations of the deli department within our retail chain. The ideal candidate will have a passion for food, strong leadership skills, and a commitment to delivering exceptional customer service. This role requires hands-on management of food preparation, merchandising, team supervision, and compliance with health and safety standards.

Key Responsibilities

• Manage all aspects of deli operations including food preparation, inventory control, and merchandising.
• Lead and motivate deli team members to achieve sales targets and maintain high service standards.
• Ensure compliance with food safety, hygiene, and sanitation regulations.
• Monitor product quality, freshness, and presentation to meet brand standards.
• Develop weekly schedules, manage labor costs, and oversee training and development of staff.
• Handle ordering, receiving, and stock rotation of deli products.
• Address customer inquiries and resolve complaints professionally and promptly.
• Implement promotional activities and seasonal displays to drive sales.

Qualifications & Experience

• Minimum 3–5 years of experience in deli or food service management, preferably within a retail environment.
• Strong knowledge of food safety standards and HACCP procedures.
• Proven leadership and team management skills.
• Excellent organizational and communication abilities.
• Experience with inventory systems and point-of-sale operations.
• Culinary training or certification is an advantage.