Well established motor dealership in Mobeni, Durban has a vacancy in their finance division.
Overview
The debtors clerk will be responsible for processing, monitoring, and collecting payments owed by customers. The role is crucial for maintaining the dealership's cash flow by ensuring accurate record-keeping and timely collection of outstanding debts.
Duties & responsibilities
- Payment processing: Accurately record and post customer payments received such as bank transfers and card payments
- Customer account management: Maintain up-to-date and accurate customer information in the dealership's system; allocate incoming payments correctly to the corresponding invoices
- Invoicing and statements: Prepare and issue customer invoices for vehicle sales, parts, and workshop services; generate and send monthly or ad-hoc statements to customers with outstanding balances
- Debt collection: Follow up on overdue accounts via phone, email, or formal reminders; handle and resolve customer billing inquiries and payment disputes in a professional manner; escalate serious collection issues to management when necessary
- Reconciliations: Perform regular reconciliations of debtor accounts to ensure they balance with the general ledger; assist with daily bank reconciliations and cash control sheets
- Record-keeping and reporting: Maintain a well-organized filing system for all debtors-related documentation; prepare and submit daily, weekly, or monthly reports on debtor status and collection activities
Criteria
- Matric / Grade 12
- Tertiary financial qualification advantageous
- 3 years experience in the above role ideally within the automotive industry
- Understanding of accounting principles and bookkeeping procedures
- MS Office with strong Excel skills required
- Kerridge - Dealer-specific software system experience advantageous