Debtors Clerk - Automotive industry

The Recruiters; Durban; On-site; ZAR 150 000 - 180 000; Full time

Job summary

A well-established motor dealership in Durban is seeking a debtors clerk to manage and collect customer payments. The ideal candidate will have at least 3 years of experience in a similar role within the automotive industry, ensuring proper record-keeping and timely debt collection. Duties include processing payments, maintaining customer accounts, preparing invoices, and performing reconciliations. Strong Excel skills and knowledge of accounting principles are essential, with experience in dealer-specific software being advantageous.

Qualifications

• 3 years experience in debtors clerk role, ideally in the automotive industry.
• Understanding of accounting principles and bookkeeping procedures.
• Experience with dealer-specific software advantageous.

Responsibilities

• Process customer payments such as bank transfers and card payments.
• Maintain accurate customer information and allocate payments to invoices.
• Prepare invoices and statements for sales, parts, and services.
• Follow up on overdue accounts via phone and email.
• Perform regular reconciliations of debtor accounts.
• Maintain a filing system for debtors-related documentation.

Skills

Payment processing

Customer account management

Invoicing and statements

Debt collection

Reconciliations

Record-keeping

Strong Excel skills

Education

Matric / Grade 12

Tertiary financial qualification

Tools

Kerridge

MS Office

Job description

Well established motor dealership in Mobeni, Durban has a vacancy in their finance division :

The debtors clerk will be responsible for processing, monitoring, and collecting payments owed by customers. The role is crucial for maintaining the dealership's cash flow by ensuring accurate record-keeping and timely collection of outstanding debts.

Duties & responsibilities :

• Payment processing: Accurately record and post customer payments received such as bank transfers & card payments.
• Customer account management: Maintain up-to-date and accurate customer information in the dealership's system / Allocate incoming payments correctly to the corresponding invoices.
• Invoicing and statements: Prepare and issue customer invoices for vehicle sales, parts, and workshop services; generate and send monthly or ad-hoc statements to customers with outstanding balances.
• Debt collection: Follow up on overdue accounts via phone, email, or formal reminders; handle and resolve customer billing inquiries and payment disputes in a professional manner; Escalate serious collection issues to management when necessary.
• Reconciliations: Perform regular reconciliations of debtor accounts to ensure they balance with the general ledger; assist with daily bank reconciliations and cash control sheets.
• Record-keeping and reporting: Maintain a well-organized filing system for all debtors-related documentation; prepare and submit daily, weekly, or monthly reports on debtor status and collection activities.

Criteria :

• Matric / Grade 12
• Tertiary financial qualification advantageous
• 3 years experience in the above role ideally within the automotive industry
• Understanding of accounting principles and bookkeeping procedures
• MS Office with strong Excel skills required
• Kerridge - Dealer-specific software system experience advantageous