Debtors Clerk (Accounts Receivable) - Bantry Bay

Spc; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A renowned luxury hotel in Cape Town is seeking an Accounts Receivable Manager to oversee debtor accounts and ensure accurate billing. The ideal candidate will have 2-3 years of experience in the hotel industry, proficiency in Opera PMS, and strong communication skills to liaise with guests and corporate clients. The role offers a dynamic working environment and opportunities for professional growth within the financial operations of the hotel.

Benefits

50/50 contribution to provident fund

Company contribution to medical aid

Qualifications

• Minimum 2-3 years of experience in a debtors/accounts receivable role, ideally in the hotel industry.
• Excellent detail orientation and professionalism.

Responsibilities

• Manage accounts receivable and maintain debtor accounts.
• Communicate effectively with guests and clients regarding financial queries.
• Prepare reconciliations and compile debtor analyses.
• Ensure compliance with financial standards during audits.

Skills

Debtors / accounts receivable experience

Proficiency in Opera PMS

Strong Excel skills

Excellent communication skills

Negotiation skills

Education

Finance qualification / diploma

Matric (Grade 12)

Job description

Our client A prestigious luxury Hotel is on an exciting journey to establish itself as one of Cape Towns leading luxury destinations. With 349 beautifully designed rooms breathtaking ocean and mountain views an iconic infinity pool world-class dining and state-of-the-art conference facilities this Bantry Bay landmark offers a dynamic and rewarding working environment.

Key Responsibilities

• Accounts Receivable Management: Maintain accurate debtor accounts, ensure timely billing and follow up on outstanding payments in a professional and courteous manner.
• Guest & Client Communication: Engage with guests, corporate clients and travel agents regarding invoices, statements and queries while ensuring excellent service.
• Reconciliations & Reporting: Prepare reconciliations, allocate payments and compile debtor age analyses for review.
• Credit Control: Apply credit policies, monitor account limits and elevate overdue accounts in line with procedures.
• Cross-Department Collaboration: Work closely with Reservations, Front Office and Events teams to guarantee billing accuracy across accommodation, events and services.
• Audit & Compliance: Assist with audits and ensure compliance with internal controls, statutory regulations and financial standards.

Requirements

• Matric (Grade 12); a finance qualification / diploma is an advantage.
• 23 years experience in debtors / accounts receivable (hotel industry experience essential).
• Proficiency in Opera PMS (essential).
• Strong Excel and reconciliation skills.
• Excellent communication, negotiation and problem-solving abilities.
• Detail-oriented professional and deadline-driven.
• Must hold a valid South African ID.

Key Competencies

• Numerical Accuracy: Precision in maintaining financial records.
• Communication & Negotiation: Professional handling of debtor queries and collections.
• Accountability: Ownership of debtor ledger and timely issue resolution.
• Team Collaboration: Strong partnership with finance and operations teams.
• Integrity & Professionalism: Upholds confidentiality and financial ethics.

Package on Offer

• Basic salary (TBA).
• 50/50 contribution to provident fund.
• Company contribution to medical aid.

Application Notes

• Applicants must hold a valid South African ID.
• Only candidates with hotel industry debtor experience will be shortlisted.
• Ensure your CV is fully updated.
• All shortlisted candidates will be invited to a virtual introduction interview.

Recruitment for this role aligns with the companys Employment Equity Plan.

Join our client and bring excellence to precision. Help shape extraordinary guest experiences by ensuring seamless financial operations at one of Cape Towns leading destination hotels.

Key Skills

Vendor Invoices, Customer Service, Collection calls, A/R Management, credit memos, Past due Account, General Ledger Accounting, Accounting, Excel, Payroll, Account Balances, Credit Card, Financial statement, Delinquents Account, CPA

Employment Type : Full-Time

Experience : years

Vacancy : 1