Debtors Clerk

Clicks Group; Gauteng; On-site; ZAR 250 000 - 300 000; Full time

Job summary

A leading pharmaceutical company is looking for a Debtors Clerk for a 9-month fixed-term contract in Gauteng. The role includes processing invoices, managing customer payments, and resolving disputes. Candidates should have a matriculation with accounting and at least 3 years of experience in a high-volume environment. Strong analytical and communication skills are essential.

Qualifications

• At least 3 years' experience in credit / debtors environment in high volume FMCG / Wholesale.
• Advanced use of MS Office applications required.

Responsibilities

• Provide administrative support to the Accounts Receivable area.
• Process invoices and maintain customer master data.
• Research and resolve unauthorized customer deductions.

Skills

Analytical skills

Processing accuracy

Understanding of credit / debtors processes

Good communication skills

Bank reconciliation

Education

Matriculation with HG accounting and Mathematics

Tools

MS Office (Excel & Word)

Job description

Listing reference : click_

• Listing status : OnlineApply by : 4 November
• Position SummaryIndustry : Pharmaceutical SectorJob category : Other : FMCG, Retail, Wholesale and Supply ChainLocation : RoodepoortContract : Fixed Term ContractEE position : Yes
• About Our CompanyClicks GroupIntroductionWe are looking to recruit for a Debtors Clerk to work on a 9 MONTH FIXED - TERM CONTRACT for United Pharmaceutical Distributors (UPD).

The role will be based in the Lea Glen branch, and will be reporting to the Debtors Supervisor (Bulk).

Job Description

Job Objectives : Job provides administrative support to a team or Manager in the Accounts Receivable area. Processing invoices under the appropriate control process. Generating reports for accounts receivable area. The Clerk key role in payment application is responsible for the timely and accurate application of customer payments. The function includes the role of Master Data administrator responsible for and maintaining customer master data in the system. Clerk is responsible for responding to non-commercial customer queries. Archiving effectiveness.

Key Performance Areas

• Receiving and applying customer payments
• Post processing of bank statements
• Processing of customer deposits, letters of credit and down payments
• Research and resolution of unallocated and unidentified payments
• Proper identification and application of partial payments
• Proper identification of customer deductions
• Research and matching of unapplied credit memos
• Identification of unearned payment discounts
• Identification and write‑off of small balances
• Provide invoice copies and proofs of delivery to the customer
• Identify payment terms and billing disputes
• Provide a customer statement of account to customers as needed
• Prepare and provide reporting for management
• Research and resolve unauthorized customer deductions
• Work with Customer Service, Sales and customers to resolve collection issues
• Support doubtful account processing
• Assist with departmental presentations on an as needed basis
• Prioritize and handle multiple projects in both an independent and team environment, for Credit Management
• Filing, scanning and effective archiving
• Escalates deduction to Deduction Resolution Owner for action Purges deductions. Runs reports on dispute management.

Skills & Knowledge

• Analytical skills
• Processing accuracy
• Understanding of credit / debtors processes and dispute resolution
• Achievement focus i.e. high energy levels and commitment to end results
• Good communication skills with demonstrated clarity in both spoken and written words
• Bank reconciliation
• Analytical and judgement skills (ability to take data into information to support analytical reviews)
• Investigative and perseverance
• Fast paced

Minimum Qualifications & Experience

Required Minimum Qualifications & Experience : Matriculation with HG accounting and Mathematics. At least 3 years' experience in credit / debtors environment in high volume FMCG / Wholesale will be advantageous. Advanced use of MS Office (Excel & word). Power point advantageous.

Scorecard / KPI Metrics

• Ageing of unallocated & unapplied payments
• Ageing of unresolved disputes and claims
• Processing accuracy and timelines
• Number and value of credit notes (with re-invoice and without)Credit insurance metrics

N.B : We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.