Debtors Clerk
Areas of Responsibility:
- Complete debtors function
- Ensure timeous and accurate recording of all invoices, debit, and credit notes
- Monitor accounts to ensure that payments are received timeously and are up to date
- Administer Debtors / Debt collection follow up on outstanding accounts
- Collect overdue monies and timeously flag overdue accounts to relevant staff and management
- Daily, weekly, and monthly reporting including age analysis, reconciliations, processing
- Accurate and constant follow up with customers regarding outstanding payments
- Deal with queries from clients and reconcile customer accounts where necessary
- Filing and ensuring all documentation sequence is controlled
- Opening new accounts
- Daily and monthly reporting to management
Knowledge, Skills, and Experience Required:
- Excellent verbal and written communication in English and Afrikaans
- Good time management skills, with ability to manage self and prioritise tasks
- Ability to handle and deal with conflict situations
- Strong listening skills
- Matric or equivalent qualifications
- Tertiary qualification (desirable but not essential)
- Good working knowledge of MS Office and IT packages
- Computer literacy
- Impeccable business acumen in both written and verbal communication
- Strong documentation skills
- 3-5 years experience in a similar role (Client Service / Debt Collection)
- Previous debt collection experience and techniques advantageous
- Excellent negotiation and communication skills