Debtors Clerk

Moov Energy (Pty) Ltd; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading energy solutions provider is seeking an experienced account manager to oversee debtor accounts and support major clients. Responsibilities include resolving queries, maintaining account accuracy, and generating reports. The ideal candidate will have at least 5 years of client-facing experience and be fluent in English and Afrikaans. This is a full-time in-person position located in Cape Town.

Qualifications

• At least 5 years' experience in the debtors field and with clients.
• Proven experience with collection of outstanding debt.
• Fluent in English and Afrikaans.

Responsibilities

• Support the company's biggest clients.
• Resolve customer queries effectively.
• Generate and distribute monthly reports.
• Conduct account reconciliations.
• Assist auditors during yearly audits.

Skills

Client relationship management

Debt collection

Financial reconciliation

Communication skills

Computer skills

Job description

Job Description : The primary responsibility of this position is allocating debtors' payments, tending to and resolving customer queries, collecting overdue monies as well as initiation and facilitation of new customer account applications.

Key Responsibilities

• Key priority is to provide a support function to the company's biggest clients.
• Primary part of the finance division but with an absolute focus on clients and supporting the sales division on high value clients.
• Weekly / Monthly reporting to FM and CFO regarding account terms.
• Attending to and resolving customer queries.
• Ensuring accuracy and effective reconciliations of accounts across systems.
• Generating and distributing monthly reports.
• Monthly reporting on client account performance.
• Responsible for opening and maintenance of accounts.
• Accurately process documents within the agreed monthly schedule.
• Assisting with ad hoc invoicing and issuing of credit notes.
• Capturing and allocating receipts to invoices.
• Sending invoices and statements to customers.
• Conducting reconciliation of accounts.
• Yearly Audit: Assist Auditors as and when required.

Requirements

• At least 5 years' experience in the debtors field and at least 5 years experience working directly with clients.
• Proven experience with the collection of outstanding debt.
• Proven experience in a client facing role, building and maintaining relationships.
• Excellent computer skills are essential.
• Exceptional Interpersonal and networking skills.
• Excellent verbal and written communication skills.
• Proficient in English and Afrikaans; be able to read, understand and speak both languages fluently.
• Administratively oriented and organised.
• Attentive to detail.
• Job Type : Full-time
• Work Location : In person