Our client in the Hospitality industry is currently looking for a Debtors Clerk, in Cape Town, Western Cape.
Responsibilities
- Full-Function Accounts Receivable: Process and manage all invoices, payments, and receipts related to guest accounts and external business partners.
- Ensure accurate and timely issuing of invoices and statements to clients.
- Follow up on outstanding debts and manage overdue accounts according to hotel policies.
- Age Analysis & Management: Perform regular age analysis to monitor outstanding debts and proactively manage collections.
- Review debtors' aging reports to identify and resolve any issues with overdue accounts.
- Liaise with guests and corporate clients regarding overdue accounts and resolve payment discrepancies.
- Debtors & Bank Reconciliations: Reconcile debtor accounts on a monthly basis, ensuring all payments and credits are accurately allocated.
- Perform daily bank reconciliations to ensure the accuracy of payments received and recorded.
- Investigate and resolve any discrepancies or anomalies in accounts receivable records and bank statements.
- Financial Reporting & Administration: Prepare monthly debtor reports and summaries for review by the Financial Controller.
- Maintain accurate records of all debtors and ensure all documentation is properly filed and accessible for audit purposes.
- Support internal and external audits by providing documentation and responding to queries as required.
- Customer Service & Communication: Maintain open communication with guests, corporate clients, and internal departments to ensure timely resolution of queries.
- Provide exceptional customer service in all financial dealings with guests and business partners.
- Liaise with other departments to resolve billing issues and ensure smooth coordination between finance and operations.
Requirements
- Diploma or Certificate in Accounting, Finance, or related field.
- Minimum of 3 years of experience in accounts receivable or debtors' management, with preference for candidates with experience in a 5-star hotel or luxury hospitality.
- Strong knowledge of financial accounting systems (e.g., Opera, Sun Systems) and advanced proficiency in Excel.
- Excellent attention to detail, problem-solving, and organizational skills.
- Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
- Key Competencies: Strong analytical and reconciliation skills.
- Excellent communication and interpersonal skills.
- High level of integrity and professionalism in dealing with financial data.
- Ability to work independently and as part of a team.
- Time management and multitasking abilities.
Remuneration
Up to R per month. Medical aid and pension fund contributions.