Debt Collection Specialist — On-Site, Commission & Growth

Troika Credit Management; Pietermaritzburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading debt recovery agency in Pietermaritzburg is looking for Debt Collection Agents to join a high-performing team. The role involves negotiating repayment plans, managing debtor accounts, and achieving collection targets. Candidates should have over 2 years of experience in a collections environment and excellent communication skills. This full-time position offers a base salary plus commission and requires in-person work.

Benefits

Commission on collected debts

Structured induction and ongoing training

Opportunities for progression into senior roles

Qualifications

• 2+ years' experience in a collections environment.
• Able to work towards and exceed performance targets.
• Confident telephone manner with effective negotiation skills.

Responsibilities

• Make outbound calls to recover overdue accounts.
• Negotiate repayment plans based on affordability.
• Manage and record notes for a portfolio of accounts.

Skills

Telephone negotiation

Communication skills

Time management

Proficiency in debt collection software

Multilingual

Tools

Excalibur Debt Collection Software

Job description

A leading debt recovery agency in Pietermaritzburg is looking for Debt Collection Agents to join a high-performing team. The role involves negotiating repayment plans, managing debtor accounts, and achieving collection targets. Candidates should have over 2 years of experience in a collections environment and excellent communication skills. This full-time position offers a base salary plus commission and requires in-person work.