Debriefing Clerk (Dispatching)

Staff Solutions Recruitment; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading recruitment firm in South Africa is seeking an individual with extensive logistics and warehouse experience. The ideal candidate will excel at managing operations while ensuring compliance and providing exceptional customer service. Candidates with a strong background in safety regulations and MS Office proficiency will be preferred. This role demands strong organizational skills and the ability to work collaboratively.

Qualifications

• 34 years experience in a warehouse or logistics environment.
• Solid understanding of the Occupational Health and Safety Act (OHSA 85 of 1993).
• Knowledge of handling Dangerous Goods is advantageous.

Responsibilities

• Reconcile purchase orders and verify re-deliveries.
• Maintain accurate records and resolve delivery issues.
• Promote compliance with relevant regulations.
• Support internal and external customers.
• Coordinate relevant team members for efficient operations.

Skills

Strong time management and organizational skills

Excellent communication skills

Proficiency in MS Office (Word, Excel, Outlook)

Experience using SAP

Customer-focused

Education

Grade 12 / NQF Level 4 qualification

Job description

Minimum Requirements

• Education : Grade 12 / NQF Level 4 qualification.
• Experience : 34 years experience in a warehouse or logistics environment. Solid understanding of the Occupational Health and Safety Act (OHSA 85 of 1993). Knowledge of handling Dangerous Goods is advantageous.

Key Responsibilities

Debriefing & Administration

• Reconcile purchase orders, collect supporting documentation, and verify re-deliveries against trip sheets and proof of deliveries.
• Verify each purchase order for date, full name, and signature of the Receiving Clerk.
• Maintain accurate records, reconciliations, and administrative documentation.
• Resolve any driver or delivery issues that arise during the shift.
• Manage dispatch-related matters promptly and efficiently.

Compliance

• Operate within company controls and procedures to ensure data and operational integrity.
• Report any risks or areas of concern to management.
• Promote compliance with all relevant regulations to prevent fruitless, wasteful, and irregular expenditure.

Customer Service

• Support internal and external customers while maintaining effective working relationships.
• Identify and resolve operational issues in line with company values.
• Contribute to a culture of customer focus and service excellence.

People Management

• Coordinate and support relevant team members to ensure efficient operations, cost control, and adherence to safety standards.

Essential Knowledge

• Proficiency in MS Office (Word, Excel, Outlook).
• Experience using SAP.

Skills & Attributes

• Strong time management and organizational skills.
• Excellent communication and numeracy skills.
• Customer-focused with a strong sense of teamwork.
• Flexible, reliable, and attentive to detail.
• Ethical, trustworthy, and dependable.