Applications are invited from suitably qualified & experienced employees to fill the Training Academy Manager position in the NSO Group Services Department - NSO Centurion.
Responsibilities
- VWGA Brand's Network training is an outsourced business service for all Brands, evaluated every three years.
- Develop the VWGA Brands' Network People & Talent Strategy for retail automotive, aligned to Group standards.
- Assist in the management of the services supplier through approved governance models & delivery according to contractual Service Level Agreements including annually defined Key Performance Indicators.
- Oversee the delivery of targeted training solutions primarily related to new model introductions and/or technology updates, defined learning paths for key roles in Network (Group Certification), Brand special projects, Group Compliance and Group / Brand ad hoc training and talent management requests.
- Design and communicate the approved catalogue of services, per Brand, and annually publish the service delivery prospectus, training schedules, pricing and standards.
- Oversee the facilities, its assets viz fleet, special tools and equipment to ensure these remain in good condition and managed by Group standards and in compliance with OSHEE.
- Oversee the budgets for both OPEX and CAPEX in line with Group Purchasing Guidelines & monthly financial reporting.
- Maintain service delivery relevance with regular benchmarking in people and talent management, together with trends analysis in Brands' Network to promote products & services in support of Brands' strategic objectives through people.
- Drive strong consultation and communication engagements with Brands, set annual Training Needs Analysis Plans and evaluate deliverables monthly, with a minimum of quarterly formal reporting.
- Actively manage interfaces with VWGA departments viz Purchasing, Finance, Learning Academies, IS & Legal departments.
- Supervise the procurement process for additional service delivery requirements with adherence to Purchasing Guidelines in compilation of specifications and managing all requests for quotations.
- Supervise the support services to all facilities including but not limited to Security, Cleaning, Gardening, Catering, Printing third‑party providers as per defined Agreements post‑procurement process.
- Ensure retention of all relevant legislative accreditation criteria from various respective legal entities to deliver its services within the South African legal framework. (MerSeta, QCTO, Tuev, HPCSA)
- Oversee adherence to sound practices in support of data management and data integrity.
Qualifications
- Bachelor's degree or equivalent (ideally Business Management or Human Resources Management).
- A minimum of 5 years automotive industry experience, particularly in training and development, with at least 3 years at Supervisory level.
- Understanding of retail environments and Importer / Dealer structures.
- Sound business / financial acumen.
- Entrepreneurial thinking, drive business & customer value‑creation.
- Good project management skills, handling volume and complexity.
- Cultural awareness and sensitivity.
- Leading teams who are specialists.