Dealer Success & Profile Specialist

OLX; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading online marketplace in Johannesburg is seeking an individual for a customer service role. You will be responsible for managing dealer profiles, analyzing market trends, and responding to customer inquiries. Ideal candidates should have at least 2 years of experience in admin and customer support, and strong communication skills. Join us and be part of a team committed to building a sustainable world through trade.

Qualifications

• Minimum of 2 years’ experience in Admin and Customer Support.
• Skills in managing customer inquiries and providing excellent service.

Responsibilities

• Oversee dealer profiles on AutoTrader to maximize visibility.
• Analyze market trends for stocking strategies.
• Promptly address customer inquiries to maintain service excellence.

Skills

Detail oriented

Excellent communication skills both verbal and written

Excellent application of telephone etiquette

Ability to work independently and within a team

Ability to work under pressure

Ability to multitask

Customer service skills

Fully computer literate

Excellent MS Office/Google Docs skills

Education

Matric / Grade 12

Job description

A leading online marketplace in Johannesburg is seeking an individual for a customer service role. You will be responsible for managing dealer profiles, analyzing market trends, and responding to customer inquiries. Ideal candidates should have at least 2 years of experience in admin and customer support, and strong communication skills. Join us and be part of a team committed to building a sustainable world through trade.