Dealer Network Administration

BYD South Africa; City of Johannesburg Metropolitan Municipality; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive company in South Africa seeks a Dealer Network Administrator to manage dealer-related administrative tasks, collect and analyze data, and coordinate with various stakeholders. The ideal candidate will have a bachelor's degree in Business Administration or Automotive Management and a minimum of 3 years of experience in dealer network administration. Strong MS Excel skills and excellent communication abilities are essential.

Qualifications

• Minimum 3 years in dealer network administration or automotive operations.
• Familiarity with NEV market trends and technologies.
• Proven ability to manage multiple stakeholders and resolve conflicts effectively.

Responsibilities

• Execute all dealer-related administrative tasks promptly and accurately.
• Collect, validate, and consolidate data from multiple sources.
• Serve as the primary liaison between BYD departments and dealer partners.

Skills

MS Excel

Data visualization tools

Communication skills

Organizational skills

Interpersonal skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Automotive Management

Tools

CRM systems

Dealer management systems

Job description

Key Responsibilities

Administrative Excellence

• Execute all dealer-related administrative tasks promptly and accurately.
• Maintain up-to-date dealer records, agreements, and compliance documentation.
• Support onboarding processes for new dealers and ensure adherence to BYD standards.

Data Management & Reporting

• Collect, validate, and consolidate data from multiple sources (sales, inventory, service performance).
• Prepare dashboards, charts, and reports for internal and external stakeholders.
• Monitor KPIs and provide insights to improve dealer performance.

Stakeholder Coordination

• Serve as the primary liaison between BYD departments (sales, marketing, finance, after-sales) and dealer partners.
• Build and maintain strong relationships with dealer partners and investors to ensure smooth operations.
• Facilitate communication and resolve issues promptly to maintain trust and efficiency.

Industry & Product Knowledge

• Maintain a strong understanding of dealer network structures and best practices.
• Stay informed about BYD's NEV product portfolio and industry developments to provide accurate information and guidance.

Qualifications & Skills

• Education: Bachelor's degree in Business Administration, Automotive Management, or related field.
• Experience:
• Minimum 3 years in dealer network administration or automotive operations.
• Familiarity with NEV market trends and technologies.
• Technical Skills:
• Proficiency in MS Excel, PowerPoint, and data visualization tools.
• Experience with CRM or dealer management systems is a plus.
• Soft Skills:
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Proven ability to manage multiple stakeholders and resolve conflicts effectively.