DC-Life Telesales-Talent Pool-Park Square

Discovery Limited; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading health and lifestyle company in Durban is seeking a telesales professional to join their Discovery Connect Sales call centre. Responsibilities include identifying sales opportunities, managing inbound and outbound calls, and achieving sales targets. The ideal candidate will have at least 1 year of sales experience and be fluent in English/Afrikaans. This role aims to make a positive impact on people's lives while offering a competitive work environment.

Qualifications

• At least 1 year sales experience, preferably in an outbound telesales environment.
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage.
• Must be fluent in English/Afrikaans.

Responsibilities

• Identifying sales opportunities.
• Answering inbound calls and making outbound calls.
• Maintaining accurate details and statistics of all queries.
• Achieve Life Sales target.
• Conduct Financial Needs Analysis.

Skills

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience/Tenacity

Sound Time Management

Attention to detail

Ability to learn quickly

Fluent English/Afrikaans

Education

Matric

Tertiary qualification

NQF5

RE5 qualification

Tools

PC literacy

Email

Word

Excel

Job description

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Description

• Identifying sales opportunities.
• Answering inbound calls timeously and making required outbound calls.
• Co-ordination of own administration.
• Maintaining accurate details and statistics of all queries.

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

Key Outputs

• Achieve Life Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal Attributes And Skills

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• Matric
• At least 1 year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.